Starlink vs Belong - Which is the best NBN internet provider?
Starlink and Belong offer very different internet experiences. Belong is a budget-friendly NBN provider, often praised for its stable connection and value, though some customers have flagged price rises and technical support issues. On the other hand, Starlink is a premium satellite internet service, ideal for regional areas where NBN isn't reliable, but its higher cost is a recurring concern for reviewers.
Starlink and Belong are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and Belong internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Starlink | Belong |
|---|---|---|
| About |
 |
 |
| Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | |
| Go to Starlink | Go to Belong | |
| Overall Rating |
4.1
Starlink has a overall rating of 4.1 out of 5 based on 5 reviews. Starlink is a very good broadband internet provider according to our users. |
3.3
Belong has an overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
| Recommended | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. |
| Reliability |
4.4 Starlink's reliability is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for reliability. |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
| Customer Service |
4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4 out of 5 for customer service. |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
| Value for Money |
3.8 Starlink is rated as good for value for money by our users. Starlink has an overall rating of 3.8 out of 5 for value for money. |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support |
4.2 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.2 out of 5 for technical support. |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
| Australian based technical support | No, Starlink uses a mix of Australian based and overseas call centres for technical support. | Yes, Belong does have Australian based technical support. |
| Call Centre Location | Starlink uses call centres based in . | Belong uses call centres based in Australia. |
| Services Offered | Starlink offers a range of broadband and internet related services including internet plans. | Belong offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $75 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $91 per month. |
|
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
|
| Contact Details |
Starlink's phone number is: and website is: starlink.com |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
| Read Reviews | Read reviews of Starlink. | Read reviews of Belong. |
| Go to Starlink | Go to Belong |
Starlink and Belong NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$55 for first 6 months |
Go to site |
Starlink and Belong NBN50 plans (50Mbps download speed)
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$91/mth
$65 for first 6 months |
Go to site |
Starlink and Belong Ultrafast plans (>100Mbps download speed)
|
Residential - 100 Mbps
NBN - Starlink
100 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Residential - 200 Mbps
NBN - Starlink
200 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$55 for first 2 months |
Go to site |
|
|
Residential - Max
NBN - Starlink
400 Mb/s
Unlimited data
|
$150/mth | Go to site |
Summary of Starlink and Belong comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than Belong does.
- Recommended: Starlink is more highly recommended than Belong.
- Reliability: Starlink rates higher for reliability than Belong does.
- Customer Service: Starlink rates higher for customer service than Belong does.
- Value for Money: Starlink rates higher for value for money than Belong does.
- Technical Support: Starlink rates higher for technical support than Belong does.
How to decide between Starlink and Belong? - next steps
- Read reviews of Starlink and Belong to see what people think of these companies
- Visit the website of each company and do some of your own research - Starlink and Belong
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Starlink vs Belong
Is Starlink better than Belong?
On Oz Broadband Reviews Starlink rates 4.1 out of 5 from 5 reviews and Belong rates 3.3 from 9 reviews. On recommend-to-a-friend, 100% of Starlink reviewers said they'd recommend the provider, vs 67% for Belong. On individual metrics, Starlink wins on reliability (4.4 vs 3.4) and customer service (4.0 vs 3.3) and value for money (3.8 vs 3.4) and tech support (4.2 vs 3.1). Read the full reviews above to form your own view.
Which is cheaper for NBN100, Starlink or Belong?
Starlink's cheapest NBN100 plan is the Residential - 100 Mbps at $75/month ongoing. Belong's cheapest NBN100 plan is the Premium at $47/month intro for 2 months, then $95/month. Starlink is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Starlink or Belong?
Starlink scores 4.0 out of 5 on customer service vs Belong's 3.3, based on verified reviews on Oz Broadband Reviews.
What plans do Starlink and Belong offer?
Starlink offers 4 satellite plans and 3 NBN plans. Belong offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Starlink to Belong (or Belong to Starlink)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not…
I've been very impressed with Starlink. Living in a rural area where internet options have always been limited, it has made a huge difference. The…
About Belong
I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was…
it is a great company with relatively reasonable price
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