Starlink vs Escapenet - Which is the best NBN internet provider?
Escapenet is an Aussie-owned NBN provider, often praised in reviews for its local support and straightforward plans. Starlink, on the other hand, is a global satellite internet giant, designed for those in regional or remote areas where NBN simply isn't an option. Choosing between them really comes down to where you live and what kind of connection you need.
Starlink and Escapenet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and Escapenet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Starlink | Escapenet |
|---|---|---|
| About |
 |
 |
| Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | Escapenet is an Australian provider offering simple, no fuss broadband plans. | |
| Go to Starlink | Go to Escapenet | |
| Overall Rating |
4.1
Starlink has a overall rating of 4.1 out of 5 based on 5 reviews. Starlink is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.4 Starlink's reliability is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.8 Starlink is rated as good for value for money by our users. Starlink has an overall rating of 3.8 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.2 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.2 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Starlink uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Starlink uses call centres based in . | [Not enough reviews] |
| Services Offered | Starlink offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Escapenet - Casual: 23Mbps, unlimited data for $65 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Escapenet - Basic: 48Mbps, unlimited data for $80 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Starlink's phone number is: and website is: starlink.com |
Escapenet's phone number is: 1300 023 354 and website is: esc.net.au |
| Read Reviews | Read reviews of Starlink. | Read reviews of Escapenet. |
| Go to Starlink | Go to Escapenet |
Starlink and Escapenet NBN25 plans (25Mbps download speed)
|
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$65/mth | Go to site |
Starlink and Escapenet NBN50 plans (50Mbps download speed)
|
|
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$80/mth | Go to site |
Starlink and Escapenet Ultrafast plans (>100Mbps download speed)
|
Residential - 100 Mbps
NBN - Starlink
100 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Residential - 200 Mbps
NBN - Starlink
200 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Superfast
NBN - Fixed Line
240 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
600 Mb/s
Unlimited data
|
$120/mth | Go to site |
|
|
Residential - Max
NBN - Starlink
400 Mb/s
Unlimited data
|
$150/mth | Go to site |
Summary of Starlink and Escapenet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink and Escapenet have pretty similiar ratings overall.
- Recommended: Starlink and Escapenet are recommended about the same.
- Reliability: Starlink rates higher for reliability than Escapenet does.
- Customer Service: Escapenet rates higher for customer service than Starlink does.
- Value for Money: Starlink and Escapenet have pretty similar ratings in terms of value for money.
- Technical Support: Starlink and Escapenet have pretty similar ratings in terms of technical support.
How to decide between Starlink and Escapenet? - next steps
- Read reviews of Starlink and Escapenet to see what people think of these companies
- Visit the website of each company and do some of your own research - Starlink and Escapenet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Starlink vs Escapenet
Is Starlink better than Escapenet?
Starlink has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.1 out of 5. Escapenet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN100, Starlink or Escapenet?
Starlink's cheapest NBN100 plan is the Residential - 100 Mbps at $75/month ongoing. Escapenet's cheapest NBN100 plan is the Homefast at $90/month ongoing. Starlink is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Starlink or Escapenet?
Escapenet scores 5.0 out of 5 on customer service vs Starlink's 4.0, based on verified reviews on Oz Broadband Reviews.
What plans do Starlink and Escapenet offer?
Starlink offers 4 satellite plans and 3 NBN plans. Escapenet offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Starlink to Escapenet (or Escapenet to Starlink)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not…
I've been very impressed with Starlink. Living in a rural area where internet options have always been limited, it has made a huge difference. The…
About Escapenet
stable connection, good router provided - no TV subscription available
aussie call centre that offers fast speeds. would like it to be cheaper
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