Starlink vs Swoop: Which is the best NBN provider?
Updated 31 August 2026. Plan prices on this page pull live from our database. Ratings are from 8 first-person reviewer ratings (Starlink 8, Swoop 0).
On the other hand, Swoop focuses on NBN plans, generally offering a more budget-friendly entry point for internet access. While Starlink costs more, it's a strong contender for those needing high-speed internet beyond the NBN footprint. Swoop's NBN plans are a cheaper alternative for those within its coverage.
Starlink and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and Swoop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Starlink | Swoop |
|---|---|---|
| About |
 |
 |
| Go to Starlink | Go to Swoop | |
| Overall Rating |
4.4
Starlink has a overall rating of 4.4 out of 5 based on 8 reviews. Starlink is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.5 Starlink's reliability is rated as excellent by our users. Starlink has an overall rating of 4.5 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4.1 Starlink is rated as very good for value for money by our users. Starlink has an overall rating of 4.1 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.4 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Starlink uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Starlink uses call centres based in . | [Not enough reviews] |
| Services Offered | Starlink offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Swoop - nbn 50: 50Mbps, unlimited data for $84 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Starlink's phone number is: and website is: starlink.com |
Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au |
| Read Reviews | Read reviews of Starlink. | Read reviews of Swoop. |
| Go to Starlink | Go to Swoop |
Starlink and Swoop NBN25 plans (25Mbps download speed)
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
|
Fixed Wireless 30
NBN - Fixed Wireless
29 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
Starlink and Swoop NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth
$69 for first 6 months |
Go to site |
Starlink and Swoop Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless 120
NBN - Fixed Wireless
114 Mb/s
Unlimited data
|
$94/mth
$74 for first 6 months |
Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94/mth
$72 for first 6 months |
Go to site |
|
|
nbn 1000
NBN - Fixed Line
890 Mb/s
Unlimited data
|
$109/mth
$85 for first 6 months |
Go to site |
|
|
Fixed Wireless 250
NBN - Fixed Wireless
237 Mb/s
Unlimited data
|
$119/mth
$94 for first 6 months |
Go to site |
Summary of Starlink and Swoop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Swoop doesn't have enough reviews yet for a published rating, so we cannot compare it against Starlink (4.4 out of 5 from 8 reviews). Compare their plans above, and if you are a Swoop customer we would love to hear how it is going.
How to decide between Starlink and Swoop? - next steps
- Read reviews of Starlink and Swoop to see what people think of these companies
- Visit the website of each company and do some of your own research - Starlink and Swoop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Starlink vs Swoop
Is Starlink better than Swoop?
Starlink has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4.4 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
What plans do Starlink and Swoop offer?
Starlink offers 3 satellite plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Starlink to Swoop (or Swoop to Starlink)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
I'd be happy to return to Aussie Broadband once FTTP is available.
By far the best service I've ever used
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
Read the competition details and terms.
Add a review