Is Superloop better than Vocal?

Superloop has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4.3 out of 5. Vocal has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, Superloop or Vocal?

Superloop's cheapest NBN50 plan is the Extra Value at $65/month intro for 6 months, then $85/month. Vocal's cheapest NBN50 plan is the nbn 50 at $63/month ongoing. Vocal is cheaper on the ongoing price after any intro period ends.

Which has better customer service, Superloop or Vocal?

Superloop scores 4.1 out of 5 on customer service vs Vocal's 1.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Superloop's call centre is based in Australia and Vocal's is based in Australia.

What plans do Superloop and Vocal offer?

Superloop offers 8 NBN plans. Vocal offers 9 NBN plans and 6 wireless plans. See the full plan tables above for prices, speeds and data limits.

Where are Superloop and Vocal's call centres?

Superloop's customer support is based in Australia. Vocal's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Superloop to Vocal (or Vocal to Superloop)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Superloop vs Vocal - Which is the best NBN internet provider?

Superloop is a well-known name offering consistent, reliable NBN, often praised for advertised speeds and quick activation, though some customers flag price increases and slow technical support. Vocal, on the other hand, is a smaller player focusing on budget-friendly plans, making it a solid choice if you're chasing the cheapest NBN without all the bells and whistles. Ultimately, Superloop suits those prioritising performance and established service, while Vocal appeals to the cost-conscious user.

Try Superloop →

NBN plans from $72.00/mth · Partner

Superloop and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Superloop	Vocal
About	Partner
	Superloop is an ASX-listed Australian telco founded in 2014 by Bevan Slattery. It owns metropolitan fibre networks nationwide and runs its own fixed wireless service in parts of Adelaide, alongside nbn plans everywhere. Now one of the bigger challengers to the major telcos, it also owns Exetel.	Vocal Internet is a 100% Australian-owned provider founded in 2003, offering nbn and mobile broadband to homes and businesses.
	Go to Superloop	Go to Vocal
Overall Rating	4.3 Superloop has a overall rating of 4.3 out of 5 based on 15 reviews. Superloop is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	87% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.5 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.1 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.1 out of 5 for customer service.	[Not enough reviews]
Value for Money	4.1 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.1 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.4 Superloop's technical support is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	Yes, Superloop does have Australian based technical support.	[Not enough reviews]
Call Centre Location	Superloop uses call centres based in Australia.	[Not enough reviews]
Services Offered	Superloop offers a range of broadband and internet related services including NBN internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Superloop - Everyday: 25Mbps, unlimited data for $72 per month.	Vocal - nbn 25: 25Mbps, unlimited data for $53 per month.
Cost of 50Mbps NBN Plan with unlimited data	Superloop - Extra Value: 50Mbps, unlimited data for $85 per month. Superloop - Fixed Wireless Plus: 50Mbps, unlimited data for $89 per month.	Vocal - nbn 50: 50Mbps, unlimited data for $63 per month.
Cost of wireless broadband plan		Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details	Superloop's phone number is: 1800 10 12 10 and website is: superloop.com	Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews	Read reviews of Superloop.	Read reviews of Vocal.
	Go to Superloop	Go to Vocal

Superloop and Vocal NBN25 plans (25Mbps download speed)

	nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$53/mth	Go to site
	Everyday NBN - Fixed Line 25 Mb/s Unlimited data	$72/mth $45 for first 6 months	Go to site

Superloop and Vocal NBN50 plans (50Mbps download speed)

nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$63/mth	Go to site
Extra Value NBN - Fixed Line 50 Mb/s Unlimited data	$85/mth $65 for first 6 months	Go to site
Fixed Wireless Plus NBN - Fixed Wireless 50 Mb/s Unlimited data	$89/mth $75 for first 6 months	Go to site

Superloop and Vocal Ultrafast plans (>100Mbps download speed)

nbn 100 NBN - Fixed Line 100 Mb/s Unlimited data	$73/mth	Go to site
nbn 100 NBN - Fixed Line 100 Mb/s Unlimited data	$73/mth	Go to site
Home Fast NBN - Fixed Wireless 90 Mb/s Unlimited data	$95/mth $79 for first 6 months	Go to site
Family Max NBN - Fixed Line 500 Mb/s Unlimited data	$95/mth $69 for first 6 months	Go to site
nbn 250 NBN - Fixed Line 250 Mb/s Unlimited data	$103/mth	Go to site
nbn 250 NBN - Fixed Line 250 Mb/s Unlimited data	$103/mth	Go to site
Megaspeed NBN - Fixed Line 750 Mb/s Unlimited data	$104/mth $75 for first 6 months	Go to site
Fixed Wireless Super Fast NBN - Fixed Wireless 120 Mb/s Unlimited data	$105/mth $89 for first 6 months	Go to site
Lightspeed NBN - Fixed Line 860 Mb/s 860 GB	$109/mth $79 for first 6 months	Go to site
nbn 1000 NBN - Fixed Line 1000 Mb/s Unlimited data	$128/mth	Go to site
nbn 1000 NBN - Fixed Line 1000 Mb/s Unlimited data	$128/mth	Go to site

Summary of Superloop and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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