Superloop vs Vocal - Which is the best broadband internet provider?

Superloop and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Superloop Vocal
About Superloop broadband NBN, wireless and adsl internet reviews and plan comparisons
Partner
Vocal broadband NBN, wireless and adsl internet reviews and plan comparisons
Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.
Go to Superloop Go to Vocal
Overall Rating 4.4
Superloop has a overall rating of 4.4 out of 5 based on 19 reviews.
Superloop is a very good broadband internet provider according to our users.
[Not enough reviews]
Recommended 95% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. [Not enough reviews]
Reliability 4.6
Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.6 out of 5 for reliability.
[Not enough reviews]
Customer Service 4.3
Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.3 out of 5 for customer service.
[Not enough reviews]
Value for Money 4.3
Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.3 out of 5 for value for money.
[Not enough reviews]
Technical Support 4.4
Superloop's technical support is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for technical support.
[Not enough reviews]
Australian based technical support Yes, Superloop does have Australian based technical support. [Not enough reviews]
Call Centre Location Superloop uses call centres based in Australia. [Not enough reviews]
Services Offered Superloop offers a range of broadband and internet related services including NBN internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Superloop - Everyday: 25Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data Superloop - Extra Value: 50Mbps, unlimited data for $81 per month.
Cost of wireless broadband plan Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details Superloop's phone number is:
1800 10 12 10
and website is:
superloop.com
Vocal's phone number is:
1300 796700
and website is:
vocal.com.au
Read Reviews Read reviews of Superloop. Read reviews of Vocal.
Go to Superloop Go to Vocal

Superloop and Vocal NBN25 plans (25Mbps download speed)

Vocal broadband NBN reviews
nbn25
NBN
19 Mb/s
Unlimited data
$53/mth Go to site
Vocal broadband NBN reviews
nbn25
NBN
19 Mb/s
Unlimited data
$59/mth Go to site
Superloop broadband NBN reviews
Everyday
NBN
25 Mb/s
Unlimited data
$69/mth
$59 for first 6 months
Go to site

Superloop and Vocal NBN50 plans (50Mbps download speed)

Superloop broadband NBN reviews
Extra Value
NBN
50 Mb/s
Unlimited data
$81/mth
$67 for first 6 months
Go to site

Superloop and Vocal Ultrafast plans (>100Mbps download speed)

Superloop broadband NBN reviews
Family
NBN
98 Mb/s
Unlimited data
$89/mth
$75 for first 6 months
Go to site
Superloop broadband NBN reviews
Power Home
NBN
98 Mb/s
Unlimited data
$95/mth
$79 for first 6 months
Go to site
Superloop broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$99/mth
$85 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn250
NBN
200 Mb/s
Unlimited data
$103/mth Go to site
Superloop broadband NBN reviews
Lightspeed
NBN
811 Mb/s
3000 GB
$109/mth
$99 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn250
NBN
200 Mb/s
Unlimited data
$119/mth Go to site
Vocal broadband NBN reviews
nbn1000
NBN
600 Mb/s
Unlimited data
$128/mth Go to site
Vocal broadband NBN reviews
nbn1000
NBN
600 Mb/s
Unlimited data
$139/mth Go to site

Summary of Superloop and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Superloop rates higher overall than Vocal does.
  • Recommended: Superloop is more highly recommended than Vocal.
  • Reliability: Superloop rates higher for reliability than Vocal does.
  • Customer Service: Superloop rates higher for customer service than Vocal does.
  • Value for Money: Superloop rates higher for value for money than Vocal does.
  • Technical Support: Superloop rates higher for technical support than Vocal does.

How to decide between Superloop and Vocal? - next steps

  • Read reviews of Superloop and Vocal to see what people think of these companies
  • Read our detailed information on Superloop and Vocal to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Superloop and Vocal
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.