Swoop vs Dodo - Which is the best NBN internet provider?
Dodo, owned by AGL, is a well-known name in Australian utilities, often bundled with energy, and reviews suggest their customer service can be hit or miss. On the other hand, Swoop is an independent provider with a strong focus on regional areas, and real world feedback often praises their reliable performance, particularly for those looking for a no-frills internet connection. This comparison helps you decide if a familiar brand or a dedicated internet specialist is a better fit for your home.
Swoop and Dodo are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Swoop and Dodo internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Swoop | Dodo |
|---|---|---|
| About |
 |
 |
| Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category. | Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | |
| Go to Swoop | Go to Dodo | |
| Overall Rating | [Not enough reviews] |
3.8
Dodo has an overall rating of 3.8 out of 5 based on 5 reviews. Dodo is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 80% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.8 Dodo's reliability is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 Dodo's customer service is rated as very good by our users. Dodo has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.8 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Dodo uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Dodo uses call centres based in Overseas. |
| Services Offered | [Not enough reviews] | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month. |
Dodo - Everyday NBN25/10: 25Mbps, unlimited data for $73.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Swoop - nbn 50: 50Mbps, unlimited data for $84 per month. |
Dodo - Value NBN50/20: 50Mbps, unlimited data for $87.99 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
| Read Reviews | Read reviews of Swoop. | Read reviews of Dodo. |
| Go to Swoop | Go to Dodo |
Swoop and Dodo NBN25 plans (25Mbps download speed)
|
Fixed Wireless 30
NBN - Fixed Wireless
29 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
Everyday NBN25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$73.99/mth
$43.99 for first 6 months |
Go to site |
Swoop and Dodo NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth
$69 for first 6 months |
Go to site |
|
|
Value NBN50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$87.99/mth
$57.99 for first 6 months |
Go to site |
Swoop and Dodo Ultrafast plans (>100Mbps download speed)
|
|
Fast Plus NBN500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
Fast NBN100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94/mth
$72 for first 6 months |
Go to site |
|
|
Fixed Wireless 120
NBN - Fixed Wireless
114 Mb/s
Unlimited data
|
$94/mth
$74 for first 6 months |
Go to site |
|
|
Superfast NBN750/50
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
nbn 1000
NBN - Fixed Line
890 Mb/s
Unlimited data
|
$109/mth
$85 for first 6 months |
Go to site |
|
|
Ultrafast NBN1000/100
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
|
|
Fixed Wireless 250
NBN - Fixed Wireless
237 Mb/s
Unlimited data
|
$119/mth
$94 for first 6 months |
Go to site |
Summary of Swoop and Dodo comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Dodo rates higher overall than Swoop does.
- Recommended: Dodo is more highly recommended than Swoop.
- Reliability: Dodo rates higher for reliability than Swoop does.
- Customer Service: Dodo rates higher for customer service than Swoop does.
- Value for Money: Dodo rates higher for value for money than Swoop does.
- Technical Support: Dodo rates higher for technical support than Swoop does.
How to decide between Swoop and Dodo? - next steps
- Read reviews of Swoop and Dodo to see what people think of these companies
- Visit the website of each company and do some of your own research - Swoop and Dodo
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Swoop vs Dodo
Is Swoop better than Dodo?
Dodo has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Swoop or Dodo?
Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month. Dodo's cheapest NBN50 plan is the Value NBN50/20 at $57.99/month intro for 6 months, then $87.99/month. Swoop is cheaper on the ongoing price after any intro period ends.
What plans do Swoop and Dodo offer?
Swoop offers 8 NBN plans. Dodo offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Swoop and Dodo's call centres?
Swoop's customer support is based in Australia. Dodo's customer support is based overseas. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Swoop to Dodo (or Dodo to Swoop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Dodo
Good value given the low price and decent connection reliability.
It's a pretty solid budget internet option, it’s cheap, unlimited, and fast enough for streaming, browsing, and working from home without much…
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