Is Tangerine better than iPrimus?

Tangerine has 6 verified reviews on Oz Broadband Reviews and an overall rating of 3.6 out of 5. iPrimus has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, Tangerine or iPrimus?

Tangerine's cheapest NBN50 plan is the Value Plus at $64.90/month intro for 6 months, then $89.90/month. iPrimus's cheapest NBN50 plan is the Standard Plus at $90/month ongoing.

Which has better customer service, Tangerine or iPrimus?

iPrimus scores 4.0 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Tangerine's call centre is based in Australia and the Philippines and iPrimus's is based in Australia and the Philippines.

What plans do Tangerine and iPrimus offer?

Tangerine offers 7 NBN plans and 3 wireless plans. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Tangerine and iPrimus's call centres?

Tangerine's customer support is based in Australia and the Philippines. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Tangerine to iPrimus (or iPrimus to Tangerine)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Tangerine vs iPrimus - Which is the best NBN internet provider?

iPrimus is generally a more premium option, owned by Vocus and often seen as a full service telco, whereas Tangerine is a budget friendly NBN specialist. Tangerine reviews often praise its reliable connection and easy setup, though some customers report frustration with billing issues and a lack of loyalty offers. So if you're chasing a cheaper plan and don't mind chasing up the occasional billing hiccup, Tangerine might be your pick.

Try Tangerine →

NBN plans from $72.90/mth · Partner

Tangerine and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Tangerine	iPrimus
About	Partner
	Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards.	iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
	Go to Tangerine	Go to iPrimus
Overall Rating	3.6 Tangerine has a overall rating of 3.6 out of 5 based on 6 reviews. Tangerine is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	50% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability.	[Not enough reviews]
Customer Service	3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.3 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.3 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Tangerine uses call centres based in Australia and Philippines.	[Not enough reviews]
Services Offered	Tangerine offers a range of broadband and internet related services including NBN internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Tangerine - Value: 25Mbps, unlimited data for $72.9 per month.
Cost of 50Mbps NBN Plan with unlimited data	Tangerine - Value Plus: 50Mbps, unlimited data for $89.9 per month.	iPrimus - Standard Plus: 50Mbps, unlimited data for $90 per month.
Cost of wireless broadband plan	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details	Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of Tangerine.	Read reviews of iPrimus.
	Go to Tangerine	Go to iPrimus

Tangerine and iPrimus NBN25 plans (25Mbps download speed)

	Value NBN - Fixed Line 25 Mb/s Unlimited data	$72.9/mth $47.9 for first 6 months	Go to site

Tangerine and iPrimus NBN50 plans (50Mbps download speed)

	Value Plus NBN - Fixed Line 50 Mb/s Unlimited data	$89.9/mth $64.9 for first 6 months	Go to site
	Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data	$90/mth	Go to site

Tangerine and iPrimus Ultrafast plans (>100Mbps download speed)

Fixed Wireless Value Plus NBN - Fixed Wireless 100 Mb/s Unlimited data	$88.9/mth $63.9 for first 6 months	Go to site
Fixed Wireless Speedy NBN - Fixed Wireless 200 Mb/s Unlimited data	$92.9/mth $67.9 for first 6 months	Go to site
Speedy Max NBN - Fixed Line 500 Mb/s Unlimited data	$92.9/mth $67.9 for first 6 months	Go to site
Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$100/mth	Go to site
Premium NBN - Fixed Line 100 Mb/s Unlimited data	$100/mth $84 for first 6 months	Go to site
Fixed Wireless SuperSpeedy NBN - Fixed Wireless 400 Mb/s Unlimited data	$104.9/mth $79.9 for first 6 months	Go to site
Home Superfast NBN - Fixed Line 700 Mb/s Unlimited data	$107/mth $94 for first 1 months	Go to site
UltraSpeedy NBN - Fixed Line 700 Mb/s Unlimited data	$114.9/mth $89.9 for first 6 months	Go to site
Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$122/mth $109 for first 1 months	Go to site

Summary of Tangerine and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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