Is Tangerine better than Swoop?

Tangerine has 6 verified reviews on Oz Broadband Reviews and an overall rating of 3.6 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, Tangerine or Swoop?

Tangerine's cheapest NBN50 plan is the Value Plus at $59.90/month intro for 6 months, then $84.90/month. Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month.

What plans do Tangerine and Swoop offer?

Tangerine offers 7 NBN plans and 3 wireless plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Tangerine and Swoop's call centres?

Tangerine's customer support is based in Australia and the Philippines. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Tangerine to Swoop (or Swoop to Tangerine)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Tangerine vs Swoop - Which is the best NBN internet provider?

Tangerine and Swoop both offer competitive NBN plans, but their approaches differ a bit. Tangerine often gets a nod for its reliable connection and helpful tech support, though some customers find their billing a bit hit and miss and aren't keen on the lack of loyalty offers. On the other hand, Swoop is known for its straightforward NBN offerings, often appealing to those after a no-frills, consistent experience.

Try Tangerine →

NBN plans from $69.90/mth · Partner

Tangerine and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Swoop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Tangerine	Swoop
About	Partner
	Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards.	Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category.
	Go to Tangerine	Go to Swoop
Overall Rating	3.6 Tangerine has a overall rating of 3.6 out of 5 based on 6 reviews. Tangerine is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	50% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability.	[Not enough reviews]
Customer Service	3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.3 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.3 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Tangerine uses call centres based in Australia and Philippines.	[Not enough reviews]
Services Offered	Tangerine offers a range of broadband and internet related services including NBN internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Tangerine - Value: 25Mbps, unlimited data for $69.9 per month.	Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data	Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month.	Swoop - nbn 50: 50Mbps, unlimited data for $84 per month.
Cost of wireless broadband plan	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details	Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au	Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au
Read Reviews	Read reviews of Tangerine.	Read reviews of Swoop.
	Go to Tangerine	Go to Swoop

Tangerine and Swoop NBN25 plans (25Mbps download speed)

nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
Fixed Wireless 30 NBN - Fixed Wireless 29 Mb/s Unlimited data	$69/mth $54 for first 6 months	Go to site
Value NBN - Fixed Line 25 Mb/s Unlimited data	$69.9/mth $44.9 for first 6 months	Go to site

Tangerine and Swoop NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$84/mth $69 for first 6 months	Go to site
	Value Plus NBN - Fixed Line 50 Mb/s Unlimited data	$84.9/mth $59.9 for first 6 months	Go to site

Tangerine and Swoop Ultrafast plans (>100Mbps download speed)

Fixed Wireless Value Plus NBN - Fixed Wireless 100 Mb/s Unlimited data	$84.9/mth $59.9 for first 6 months	Go to site
Fixed Wireless Speedy NBN - Fixed Wireless 200 Mb/s Unlimited data	$88.9/mth $63.9 for first 6 months	Go to site
Speedy Max NBN - Fixed Line 500 Mb/s Unlimited data	$88.9/mth $63.9 for first 6 months	Go to site
Fixed Wireless 120 NBN - Fixed Wireless 114 Mb/s Unlimited data	$94/mth $74 for first 6 months	Go to site
nbn 500 NBN - Fixed Line 500 Mb/s Unlimited data	$94/mth $72 for first 6 months	Go to site
Fixed Wireless SuperSpeedy NBN - Fixed Wireless 400 Mb/s Unlimited data	$104.9/mth $79.9 for first 6 months	Go to site
nbn 1000 NBN - Fixed Line 890 Mb/s Unlimited data	$109/mth $85 for first 6 months	Go to site
Fixed Wireless 250 NBN - Fixed Wireless 237 Mb/s Unlimited data	$119/mth $94 for first 6 months	Go to site
UltraSpeedy NBN - Fixed Line 700 Mb/s Unlimited data	$119.9/mth $94.9 for first 6 months	Go to site

Summary of Tangerine and Swoop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Fatal error: Uncaught DivisionByZeroError: Division by zero in /home/ozbbr/public_html/obbr_admin/templates/compare_body.php:1547 Stack trace: #0 /home/ozbbr/public_html/compare.php(139): include() #1 {main} thrown in /home/ozbbr/public_html/obbr_admin/templates/compare_body.php on line 1547