Telstra vs Future Broadband - Which is the best NBN internet provider?

Telstra and Future Broadband are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and Future Broadband internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Telstra	Future Broadband
About
	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.	Future Broadband was founded in late 2017 as a Telecommunications Provider focused on delivering only the highest quality data and voice services. All staff are based in Perth, WA.
	Go to Telstra	Go to Future Broadband
Overall Rating	3.8 Telstra has a overall rating of 3.8 out of 5 based on 25 reviews. Telstra is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	80% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for reliability.	[Not enough reviews]
Customer Service	4 Telstra's customer service is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.	[Not enough reviews]
Technical Support	4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Telstra uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Telstra uses call centres based in .	[Not enough reviews]
Services Offered	Telstra offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Telstra - Basic: 25Mbps, unlimited data for $89 per month.	Future Broadband - 25/10 Unlim: 24Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data	Telstra - Essential: 50Mbps, unlimited data for $105 per month.	Future Broadband - 50/20 unlim: 47Mbps, unlimited data for $85 per month.
Cost of wireless broadband plan	Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.
Contact Details	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au	Future Broadband's phone number is: 08 6117 0600 and website is: futurebroadband.com.au
Read Reviews	Read reviews of Telstra.	Read reviews of Future Broadband.
	Go to Telstra	Go to Future Broadband

Telstra and Future Broadband NBN25 plans (25Mbps download speed)

25/10 1000gb NBN 24 Mb/s 1000 GB	$65/mth Setup Fee: $35	Go to site
25/10 Unlim NBN 24 Mb/s Unlimited data	$70/mth Setup Fee: $35	Go to site
Basic NBN 25 Mb/s Unlimited data	$89/mth	Go to site

Telstra and Future Broadband NBN50 plans (50Mbps download speed)

50/20 2000gb NBN 47 Mb/s 2000 GB	$75/mth Setup Fee: $35	Go to site
50/20 unlim NBN 47 Mb/s Unlimited data	$85/mth Setup Fee: $35	Go to site
NBN 50 Business NBN 50 Mb/s Unlimited data	$100/mth $90 for first 6 months	Go to site
Essential NBN 50 Mb/s Unlimited data	$105/mth $100 for first 6 months	Go to site

Telstra and Future Broadband Ultrafast plans (>100Mbps download speed)

100/40 2500gb NBN 92 Mb/s 2500 GB	$100/mth Setup Fee: $35	Go to site
100/40 unlim NBN 92 Mb/s Unlimited data	$110/mth Setup Fee: $35	Go to site
Premium NBN 100 Mb/s Unlimited data	$110/mth $9100 for first 6 months	Go to site
250/25 2500gb NBN 200 Mb/s 2500 GB	$115/mth Setup Fee: $35	Go to site
250/25 unlim NBN 200 Mb/s Unlimited data	$120/mth Setup Fee: $35	Go to site
Ultimate NBN 250 Mb/s Unlimited data	$130/mth $115 for first 6 months	Go to site
1000/50 2500gb NBN 250 Mb/s 2500 GB	$135/mth Setup Fee: $50	Go to site
1000/50 unlim NBN 250 Mb/s Unlimited data	$140/mth Setup Fee: $50	Go to site
Ultrafast NBN 815 Mb/s Unlimited data	$150/mth $130 for first 6 months	Go to site

Summary of Telstra and Future Broadband comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: Telstra rates higher overall than Future Broadband does.
Recommended: Telstra is more highly recommended than Future Broadband.
Reliability: Telstra rates higher for reliability than Future Broadband does.
Customer Service: Telstra rates higher for customer service than Future Broadband does.
Value for Money: Telstra rates higher for value for money than Future Broadband does.
Technical Support: Telstra rates higher for technical support than Future Broadband does.

How to decide between Telstra and Future Broadband? - next steps

Read reviews of Telstra and Future Broadband to see what people think of these companies
Read our detailed information on Telstra and Future Broadband to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - Telstra and Future Broadband
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.