Telstra vs Future Broadband - Which is the best broadband internet provider?

Telstra and Future Broadband are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and Future Broadband internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Telstra Future Broadband
About Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Future Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Future Broadband was founded in late 2017 as a Telecommunications Provider focused on delivering only the highest quality data and voice services. All staff are based in Perth, WA.
Overall Rating 3.7
Telstra has a overall rating of 3.7 out of 5 based on 14 reviews over the last 24 months.
Telstra is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 64% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.7
Telstra's reliability is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.7 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.9
Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.2
Telstra is rated as ok for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.2 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.9
Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Telstra uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Telstra uses call centres based in . [Not enough reviews]
Services Offered Telstra offers a range of broadband and internet related services including internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Telstra - Basic: 25Mbps, unlimited data for $80 per month.
Future Broadband - 25/10 Unlim: 24Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data Telstra - Essential: 50Mbps, unlimited data for $95 per month.
Future Broadband - 50/20 unlim: 47Mbps, unlimited data for $85 per month.
Cost of wireless broadband plan Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.
Contact Details Telstra's phone number is: 1800 220 030 and website is: telstra.com.au Future Broadband's phone number is: 08 6117 0600 and website is: futurebroadband.com.au
Read Reviews Read reviews of Telstra. Read reviews of Future Broadband.

Telstra and Future Broadband NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Future Broadband broadband NBN reviews Future Broadband 25/10 1000gb
(NBN)
(Month by month)
$65
Setup Fee: $35
$66.46 24 Mb/s 1000 GB
Future Broadband broadband NBN reviews Future Broadband 25/10 Unlim
(NBN)
(Month by month)
$70
Setup Fee: $35
$71.46 24 Mb/s Unlim
Telstra broadband NBN reviews Telstra Basic
(NBN)
(Month by month)
$80 $80 25 Mb/s Unlim

Telstra and Future Broadband NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Future Broadband broadband NBN reviews Future Broadband 50/20 2000gb
(NBN)
(Month by month)
$75
Setup Fee: $35
$76.46 47 Mb/s 2000 GB
Future Broadband broadband NBN reviews Future Broadband 50/20 unlim
(NBN)
(Month by month)
$85
Setup Fee: $35
$86.46 47 Mb/s Unlim
Telstra broadband NBN reviews Telstra Essential
(NBN)
(Month by month)
$95
$85 for first 6 months
$92.5 50 Mb/s Unlim
Telstra broadband NBN reviews Telstra NBN 50 Business
(NBN)
(Month by month)
$100
$90 for first 6 months
$97.5 50 Mb/s Unlim

Telstra and Future Broadband Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Future Broadband broadband NBN reviews Future Broadband 100/40 2500gb
(NBN)
(Month by month)
$100
Setup Fee: $35
$101.46 92 Mb/s 2500 GB
Future Broadband broadband NBN reviews Future Broadband 100/40 unlim
(NBN)
(Month by month)
$110
Setup Fee: $35
$111.46 92 Mb/s Unlim
Telstra broadband NBN reviews Telstra Premium
(NBN)
(Month by month)
$110
$90 for first 6 months
$105 100 Mb/s Unlim
Future Broadband broadband NBN reviews Future Broadband 250/25 2500gb
(NBN)
(Month by month)
$115
Setup Fee: $35
$116.46 200 Mb/s 2500 GB
Future Broadband broadband NBN reviews Future Broadband 250/25 unlim
(NBN)
(Month by month)
$120
Setup Fee: $35
$121.46 200 Mb/s Unlim
Future Broadband broadband NBN reviews Future Broadband 1000/50 2500gb
(NBN)
(Month by month)
$135
Setup Fee: $50
$137.08 250 Mb/s 2500 GB
Telstra broadband NBN reviews Telstra Ultimate
(NBN)
(Month by month)
$140
$110 for first 6 months
$132.5 250 Mb/s Unlim
Future Broadband broadband NBN reviews Future Broadband 1000/50 unlim
(NBN)
(Month by month)
$140
Setup Fee: $50
$142.08 250 Mb/s Unlim

Summary of Telstra and Future Broadband comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Telstra rates higher overall than Future Broadband does.
  • Recommended: Telstra is more highly recommended than Future Broadband.
  • Reliability: Telstra rates higher for reliability than Future Broadband does.
  • Customer Service: Telstra rates higher for customer service than Future Broadband does.
  • Value for Money: Telstra rates higher for value for money than Future Broadband does.
  • Technical Support: Telstra rates higher for technical support than Future Broadband does.

How to decide between Telstra and Future Broadband? - next steps

  • Read reviews of Telstra and Future Broadband to see what people think of these companies
  • Read our detailed information on Telstra and Future Broadband to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Telstra and Future Broadband
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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