Telstra vs Kogan Internet - Which is the best broadband internet provider?

Telstra and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and Kogan Internet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Telstra Kogan Internet
About Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons Kogan Internet broadband NBN, wireless and adsl internet reviews and plan comparisons
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services. Kogan is a large ecommerce retailer that now offers NBN internet services.
Go to Telstra Go to Kogan Internet
Overall Rating 3.9
Telstra has a overall rating of 3.9 out of 5 based on 34 reviews.
Telstra is a good broadband internet provider according to our users.
[Not enough reviews]
Recommended 79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. [Not enough reviews]
Reliability 4.2
Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.9
Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.3
Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.
[Not enough reviews]
Technical Support 4
Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Telstra uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Telstra uses call centres based in . [Not enough reviews]
Services Offered Telstra offers a range of broadband and internet related services including internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Telstra - Basic: 25Mbps, unlimited data for $89 per month.
Kogan Internet - Bronze: 25Mbps, unlimited data for $68.9 per month.
Cost of 50Mbps NBN Plan with unlimited data Telstra - Essential: 50Mbps, unlimited data for $105 per month.
Kogan Internet - Silver: 50Mbps, unlimited data for $78.9 per month.
Cost of wireless broadband plan Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month.
Contact Details Telstra's phone number is:
1800 220 030
and website is:
telstra.com.au
Kogan Internet's phone number is:
1300 010 400
and website is:
koganinternet.com.au
Read Reviews Read reviews of Telstra. Read reviews of Kogan Internet.
Go to Telstra Go to Kogan Internet

Telstra and Kogan Internet NBN25 plans (25Mbps download speed)

Kogan Internet broadband NBN reviews
Bronze
NBN
25 Mb/s
Unlimited data
$68.9/mth
$52.9 for first 3 months
Go to site
Telstra broadband NBN reviews
Basic
NBN
25 Mb/s
Unlimited data
$89/mth Go to site

Telstra and Kogan Internet NBN50 plans (50Mbps download speed)

Kogan Internet broadband NBN reviews
Silver
NBN
50 Mb/s
Unlimited data
$78.9/mth
$62.9 for first 3 months
Go to site
Telstra broadband NBN reviews
NBN 50 Business
NBN
50 Mb/s
Unlimited data
$100/mth
$90 for first 6 months
Go to site
Telstra broadband NBN reviews
Essential
NBN
50 Mb/s
Unlimited data
$105/mth
$100 for first 6 months
Go to site

Telstra and Kogan Internet Ultrafast plans (>100Mbps download speed)

Kogan Internet broadband NBN reviews
Gold
NBN
100 Mb/s
Unlimited data
$83.9/mth
$73.9 for first 3 months
Go to site
Kogan Internet broadband NBN reviews
Platinum
NBN
250 Mb/s
Unlimited data
$94.9/mth
$84.9 for first 3 months
Go to site
Kogan Internet broadband NBN reviews
Diamond
NBN
800 Mb/s
Unlimited data
$108.9/mth
$98.9 for first 3 months
Go to site
Telstra broadband NBN reviews
Premium
NBN
100 Mb/s
Unlimited data
$110/mth
$9100 for first 6 months
Go to site
Telstra broadband NBN reviews
Ultimate
NBN
250 Mb/s
Unlimited data
$130/mth
$115 for first 6 months
Go to site
Telstra broadband NBN reviews
Ultrafast
NBN
815 Mb/s
Unlimited data
$150/mth
$130 for first 6 months
Go to site

Summary of Telstra and Kogan Internet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Telstra rates higher overall than Kogan Internet does.
  • Recommended: Telstra is more highly recommended than Kogan Internet.
  • Reliability: Telstra rates higher for reliability than Kogan Internet does.
  • Customer Service: Telstra rates higher for customer service than Kogan Internet does.
  • Value for Money: Telstra rates higher for value for money than Kogan Internet does.
  • Technical Support: Telstra and Kogan Internet have pretty similar ratings in terms of technical support.

How to decide between Telstra and Kogan Internet? - next steps

  • Read reviews of Telstra and Kogan Internet to see what people think of these companies
  • Read our detailed information on Telstra and Kogan Internet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Telstra and Kogan Internet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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