TPG vs Kogan Internet: Which is the best NBN provider?
Updated 13 October 2026. Plan prices on this page pull live from our database. Ratings are from 24 first-person reviewer ratings (TPG 19, Kogan Internet 5).
Kogan Internet, on the other hand, is a budget-friendly option that typically offers cheaper entry level NBN plans. This comparison will help you weigh up TPG's established service against Kogan Internet's more affordable approach.
TPG and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Kogan Internet |
|---|---|---|
| About |
 |
 |
| Go to TPG | Go to Kogan Internet | |
| Overall Rating |
3.8
TPG has a overall rating of 3.8 out of 5 based on 19 reviews. TPG is a good broadband internet provider according to our users. |
4.6
Kogan Internet has an overall rating of 4.6 out of 5 based on 5 reviews. Kogan Internet is an excellent broadband internet provider according to our users. |
| Recommended | 74% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | 100% of people who have written reviews on this site would recommend Kogan Internet to their friends as a broadband internet provider. |
| Reliability |
3.8 TPG's reliability is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for reliability. |
4.4 Kogan Internet's reliability is rated as very good by our users. Kogan Internet has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service |
3.8 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service. |
4.2 Kogan Internet's customer service is rated as very good by our users. Kogan Internet has an overall rating of 4.2 out of 5 for customer service. |
| Value for Money |
3.6 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.6 out of 5 for value for money. |
4.8 Kogan Internet is rated as excellent for value for money by our users. Kogan Internet has an overall rating of 4.8 out of 5 for value for money. |
| Technical Support |
3.8 TPG's technical support is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for technical support. |
4.8 Kogan Internet's technical support is rated as excellent by our users. Kogan Internet has an overall rating of 4.8 out of 5 for technical support. |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | Yes, Kogan Internet does have Australian based technical support. |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | Kogan Internet uses call centres based in Australia. |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | Kogan Internet offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 25Mbps, unlimited data for $79.99 per month. |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.90 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $89.99 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.90 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
Kogan Internet - 90 Day Plan (4G): 14Mbps, unlimited data for $49.90 per month. |
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of TPG. | Read reviews of Kogan Internet. |
| Go to TPG | Go to Kogan Internet |
TPG and Kogan Internet NBN25 plans (25Mbps download speed)
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.90/mth
$49.90 for first 12 months |
Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
TPG and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.90/mth
$69.90 for first 12 months |
Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
TPG and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Gold
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$85.90/mth
$69.90 for first 12 months |
Go to site |
|
|
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$85.90/mth
$69.90 for first 12 months |
Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.90/mth
$84.90 for first 12 months |
Go to site |
|
|
NBN100
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$94.99/mth
$74.99 for first 12 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$74.99 for first 12 months |
Go to site |
|
|
NBN Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.90/mth
$94.90 for first 12 months |
Go to site |
|
|
NBN Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of TPG and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Kogan Internet rates higher overall than TPG does.
- Recommended: Kogan Internet is more highly recommended than TPG.
- Reliability: Kogan Internet rates higher for reliability than TPG does.
- Customer Service: Kogan Internet rates higher for customer service than TPG does.
- Value for Money: Kogan Internet rates higher for value for money than TPG does.
- Technical Support: Kogan Internet rates higher for technical support than TPG does.
How to decide between TPG and Kogan Internet? - next steps
- Read reviews of TPG and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Kogan Internet
Is TPG better than Kogan Internet?
On Oz Broadband Reviews TPG rates 3.8 out of 5 from 19 reviews and Kogan Internet rates 4.6 from 5 reviews. On recommend-to-a-friend, 100% of Kogan Internet reviewers said they'd recommend the provider, vs 74% for TPG. On individual metrics, Kogan Internet wins on reliability (4.4 vs 3.8) and customer service (4.2 vs 3.8) and value for money (4.8 vs 3.6) and tech support (4.8 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, TPG or Kogan Internet?
TPG's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, TPG or Kogan Internet?
Kogan Internet scores 4.2 out of 5 on customer service vs TPG's 3.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and Kogan Internet's is based in Australia.
What plans do TPG and Kogan Internet offer?
TPG offers 6 NBN plans and 3 wireless plans. Kogan Internet offers 6 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are TPG and Kogan Internet's call centres?
TPG's customer support is based in Australia, India and the Philippines. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to Kogan Internet (or Kogan Internet to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
The above issue lasted for 96 days before being sorted. They still rate as the most incompetent company I have ever had to deal with, they even make…
TPG is fine if you want something that's cheap. The unstable download speeds can get very annoying.
About Kogan Internet
never had any issues so never had to call customer service or tech support. great not having to think about it
Staff were friendly, but Im not sure they understand why it's not a good idea to have an automatic disconnection day rather than user defined when…
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