TPG vs Kogan Internet - Which is the best NBN internet provider?
TPG is a well-established player in the Australian NBN market, often praised by customers for reliable connections and good customer service when issues arise. Kogan Internet, on the other hand, is known for its aggressive pricing, appealing to budget-conscious users looking for a no-frills internet service. While TPG customers value consistent speeds and ease of setup, Kogan Internet’s focus is squarely on affordability, with its Bronze plan being significantly cheaper. Ultimately, TPG suits those who prioritise a stable connection and support, whereas Kogan Internet is for those who want to save a few bucks each month.
TPG and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Kogan Internet |
|---|---|---|
| About |
 |
 |
| TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. | |
| Go to TPG | Go to Kogan Internet | |
| Overall Rating |
4
TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | [Not enough reviews] |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.9 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $84.99 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.9 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month. |
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of TPG. | Read reviews of Kogan Internet. |
| Go to TPG | Go to Kogan Internet |
TPG and Kogan Internet NBN25 plans (25Mbps download speed)
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.9/mth
$58.9 for first 12 months |
Go to site |
TPG and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.9/mth
$69.9 for first 12 months |
Go to site |
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.99/mth
$64.99 for first 6 months |
Go to site |
TPG and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Gold
NBN - Fixed Line
99 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.9/mth
$84.9 for first 12 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$64.99 for first 6 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.9/mth
$94.9 for first 12 months |
Go to site |
Summary of TPG and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Kogan Internet rates higher overall than TPG does.
- Recommended: Kogan Internet is more highly recommended than TPG.
- Reliability: TPG and Kogan Internet have pretty similar ratings for reliability.
- Customer Service: TPG and Kogan Internet have pretty similar ratings for customer service.
- Value for Money: TPG rates higher for value for money than Kogan Internet does.
- Technical Support: Kogan Internet rates higher for technical support than TPG does.
How to decide between TPG and Kogan Internet? - next steps
- Read reviews of TPG and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Kogan Internet
Is TPG better than Kogan Internet?
TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Kogan Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, TPG or Kogan Internet?
TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, TPG or Kogan Internet?
TPG and Kogan Internet score similarly on customer service, 4.1 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and Kogan Internet's is based in Australia.
What plans do TPG and Kogan Internet offer?
TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. Kogan Internet offers 5 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are TPG and Kogan Internet's call centres?
TPG's customer support is based in Australia, India and the Philippines. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to Kogan Internet (or Kogan Internet to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
the connection is so reliable. I have been with them for years.
Connecting and staying connected with TPG was easy, never had any outages or issues in 10 years. Getting download information is not simple though,…
About Kogan Internet
Things are going great so far. I would like to see a long term deal.
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
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