TPG vs Origin Internet - Which is the best NBN internet provider?
TPG is a well-known name in Australian broadband, often praised by customers for reliable connections and competitive pricing, though some reviews mention price increases and occasional peak hour slowdowns. On the other hand, Origin Internet, a newer player backed by the energy giant, generally attracts customers looking for simplicity and the convenience of bundling services. TPG is often seen as a solid, no-frills option for those prioritising consistent speeds, while Origin Internet appeals to those who value a single bill and potentially integrated customer support.
TPG and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Origin Internet |
|---|---|---|
| About |
 |
 |
| TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | |
| Go to TPG | Go to Origin Internet | |
| Overall Rating |
4
TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | [Not enough reviews] |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Origin Internet - Everyday: 25Mbps, unlimited data for $94 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $84.99 per month. |
Origin Internet - Experience: 50Mbps, unlimited data for $108 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of TPG. | Read reviews of Origin Internet. |
| Go to TPG | Go to Origin Internet |
TPG and Origin Internet NBN25 plans (25Mbps download speed)
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$94/mth
$47 for first 6 months |
Go to site |
TPG and Origin Internet NBN50 plans (50Mbps download speed)
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.99/mth
$64.99 for first 6 months |
Go to site |
|
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$108/mth
$54 for first 6 months |
Go to site |
TPG and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$64.99 for first 6 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$112/mth
$56 for first 6 months |
Go to site |
Summary of TPG and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG and Origin Internet have pretty similiar ratings overall.
- Recommended: TPG is more highly recommended than Origin Internet.
- Reliability: TPG and Origin Internet have pretty similar ratings for reliability.
- Customer Service: TPG and Origin Internet have pretty similar ratings for customer service.
- Value for Money: TPG rates higher for value for money than Origin Internet does.
- Technical Support: TPG rates higher for technical support than Origin Internet does.
How to decide between TPG and Origin Internet? - next steps
- Read reviews of TPG and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Origin Internet
Is TPG better than Origin Internet?
TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Origin Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, TPG or Origin Internet?
TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. Origin Internet's cheapest NBN50 plan is the Experience at $54/month intro for 6 months, then $108/month. TPG is cheaper on the ongoing price after any intro period ends.
Which has better customer service, TPG or Origin Internet?
TPG and Origin Internet score similarly on customer service, 4.1 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and Origin Internet's is based in Australia.
What plans do TPG and Origin Internet offer?
TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. Origin Internet offers 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are TPG and Origin Internet's call centres?
TPG's customer support is based in Australia, India and the Philippines. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to Origin Internet (or Origin Internet to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
the connection is so reliable. I have been with them for years.
Connecting and staying connected with TPG was easy, never had any outages or issues in 10 years. Getting download information is not simple though,…
About Origin Internet
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Pretty average though have noticed less reliable service than being with Superloop directly
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