Vocal vs Kogan Internet: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 4 first-person reviewer ratings (Vocal 1, Kogan Internet 3).
Kogan Internet, a well-known name in Australian retail, offers NBN plans as an extension of its broader brand, often appealing to customers already familiar with Kogan. Vocal, on the other hand, is a more focused NBN provider, often highlighted in reviews for its competitive pricing and no-frills approach. This comparison looks at how these two providers stack up, one leveraging brand recognition and the other focusing on budget-conscious internet.
Vocal and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vocal | Kogan Internet |
|---|---|---|
| About |
 |
 |
| Vocal Internet is a 100% Australian-owned provider founded in 2003, offering nbn and mobile broadband to homes and businesses. | Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. | |
| Go to Vocal | Go to Kogan Internet | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Vocal - nbn 25: 25Mbps, unlimited data for $50 per month. |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.90 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vocal - nbn 50: 50Mbps, unlimited data for $70 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.90 per month. |
| Cost of wireless broadband plan |
Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month. |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.90 per month. |
| Contact Details |
Vocal's phone number is: 1300 796700 and website is: vocal.com.au |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of Vocal. | Read reviews of Kogan Internet. |
| Go to Vocal | Go to Kogan Internet |
Vocal and Kogan Internet NBN25 plans (25Mbps download speed)
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$50/mth | Go to site |
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.90/mth
$58.90 for first 12 months |
Go to site |
Vocal and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.90/mth
$69.90 for first 12 months |
Go to site |
Vocal and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$85.90/mth
$69.90 for first 12 months |
Go to site |
|
|
Gold
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$85.90/mth
$69.90 for first 12 months |
Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.90/mth
$84.90 for first 12 months |
Go to site |
|
|
nbn 750
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.90/mth
$94.90 for first 12 months |
Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
nbn 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$180/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$230/mth | Go to site |
Summary of Vocal and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Kogan Internet rates higher overall than Vocal does.
- Recommended: Kogan Internet is more highly recommended than Vocal.
- Reliability: Kogan Internet rates higher for reliability than Vocal does.
- Customer Service: Kogan Internet rates higher for customer service than Vocal does.
- Value for Money: Kogan Internet rates higher for value for money than Vocal does.
- Technical Support: Kogan Internet rates higher for technical support than Vocal does.
How to decide between Vocal and Kogan Internet? - next steps
- Read reviews of Vocal and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Vocal and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vocal vs Kogan Internet
Is Vocal better than Kogan Internet?
Both Vocal and Kogan Internet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Vocal or Kogan Internet?
Vocal's cheapest NBN50 plan is the nbn 50 at $70/month ongoing. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. Vocal is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Vocal or Kogan Internet?
Kogan Internet scores 4.0 out of 5 on customer service vs Vocal's 1.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vocal's call centre is based in Australia and Kogan Internet's is based in Australia.
What plans do Vocal and Kogan Internet offer?
Vocal offers 9 NBN plans and 3 wireless plans. Kogan Internet offers 6 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Vocal and Kogan Internet's call centres?
Vocal's customer support is based in Australia. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vocal to Kogan Internet (or Kogan Internet to Vocal)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vocal
Home speed tests showed very poor speeds, but nothing was done about my enquiries. When I finally cancelled the service I was quickly sent a large…
About Kogan Internet
Things are going great so far. I would like to see a long term deal.
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
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