Vocal vs Origin Internet - Which is the best NBN internet provider?
Vocal is a budget-friendly option, often highlighted in reviews for its no-frills approach to NBN, making it popular with those after the cheapest plan. On the other hand, Origin Internet, a much larger energy retailer, positions itself as a more premium offering, with user feedback often pointing to its convenience for bundling services. Vocal suits the cost-conscious consumer, while Origin Internet targets customers who value integrated billing and established brand trust.
Vocal and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vocal | Origin Internet |
|---|---|---|
| About |
 |
 |
| Vocal Internet is a 100% Australian-owned provider founded in 2003, offering nbn and mobile broadband to homes and businesses. | Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | |
| Go to Vocal | Go to Origin Internet | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Vocal - nbn 25: 25Mbps, unlimited data for $50 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Vocal - nbn 50: 50Mbps, unlimited data for $70 per month. |
Origin Internet - Experience: 50Mbps, unlimited data for $109 per month. |
| Cost of wireless broadband plan |
Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month. |
|
| Contact Details |
Vocal's phone number is: 1300 796700 and website is: vocal.com.au |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of Vocal. | Read reviews of Origin Internet. |
| Go to Vocal | Go to Origin Internet |
Vocal and Origin Internet NBN25 plans (25Mbps download speed)
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$50/mth | Go to site |
Vocal and Origin Internet NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$109/mth
$54 for first 6 months |
Go to site |
Vocal and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
nbn 750
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$114/mth
$56 for first 6 months |
Go to site |
|
|
nbn 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
Ultra Fast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$144/mth | Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$180/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$230/mth | Go to site |
Summary of Vocal and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Origin Internet rates higher overall than Vocal does.
- Recommended: Origin Internet is more highly recommended than Vocal.
- Reliability: Origin Internet rates higher for reliability than Vocal does.
- Customer Service: Origin Internet rates higher for customer service than Vocal does.
- Value for Money: Origin Internet rates higher for value for money than Vocal does.
- Technical Support: Origin Internet rates higher for technical support than Vocal does.
How to decide between Vocal and Origin Internet? - next steps
- Read reviews of Vocal and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Vocal and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vocal vs Origin Internet
Is Vocal better than Origin Internet?
Both Vocal and Origin Internet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Vocal or Origin Internet?
Vocal's cheapest NBN50 plan is the nbn 50 at $70/month ongoing. Origin Internet's cheapest NBN50 plan is the Experience at $54/month intro for 6 months, then $109/month. Vocal is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Vocal or Origin Internet?
Origin Internet scores 4.0 out of 5 on customer service vs Vocal's 1.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vocal's call centre is based in Australia and Origin Internet's is based in Australia.
What plans do Vocal and Origin Internet offer?
Vocal offers 9 NBN plans and 6 wireless plans. Origin Internet offers 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Vocal and Origin Internet's call centres?
Vocal's customer support is based in Australia. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vocal to Origin Internet (or Origin Internet to Vocal)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vocal
Home speed tests showed very poor speeds, but nothing was done about my enquiries. When I finally cancelled the service I was quickly sent a large…
About Origin Internet
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Pretty average though have noticed less reliable service than being with Superloop directly
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