Vocal vs SpinTel - Which is the best broadband internet provider?

Vocal and SpinTel are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and SpinTel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Vocal	SpinTel
About	Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.	Since its beginnings in 1996, SpinTel has grown to become one of Australia's leading service providers.
Overall Rating	[Not enough reviews]	3.4 SpinTel has an overall rating of 3.4 out of 5 based on 6 reviews over the last 24 months. SpinTel is an ok broadband internet provider according to reviews submitted to this site.
Recommended	[Not enough reviews]	67% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	3.5 SpinTel's reliability is rated as good by users who have submitted reviews to this site. SpinTel has an overall rating of 3.5 out of 5 for reliability.
Customer Service	[Not enough reviews]	3.3 SpinTel's customer service is rated as ok by users who have submitted reviews to this site. SpinTel has an overall rating of 3.3 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.5 SpinTel is rated as good for value for money by users who have submitted reviews to this site. SpinTel has an overall rating of 3.5 out of 5 for value for money.
Technical Support	[Not enough reviews]	3.3 SpinTel's technical support is rated as ok by users who have submitted reviews to this site. SpinTel has an overall rating of 3.3 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, SpinTel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	SpinTel uses call centres based in Australia and Phillipines.
Services Offered	[Not enough reviews]	SpinTel offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data		SpinTel - Standard 25 Unlim: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data		SpinTel - Plus 50: 50Mbps, unlimited data for $64.95 per month.
Cost of wireless broadband plan	Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.	SpinTel - 4G Unlimited (4G): 20Mbps, unlimited data for $54.95 per month.
Contact Details	Vocal's phone number is: 1300 796700 and website is: vocal.com.au	SpinTel's phone number is: 13 22 10 and website is: spintel.net.au
Read Reviews	Read reviews of Vocal.	Read reviews of SpinTel.

Vocal and SpinTel NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Vocal	nbn25 (NBN) (12 month contract)	$55	$55	19 Mb/s	Unlim	Contact
Vocal	nbn25 (NBN) (Month by month)	$59 Setup Fee: $150	$65.25	19 Mb/s	Unlim	Contact
SpinTel	Standard 25 Unlim (NBN) (Month by month)	$59.95 $49 for first 6 months	$57.21	25 Mb/s	Unlim	Contact

Vocal and SpinTel NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
SpinTel	Business NBN50 (NBN) (Month by month)	$59.95	$59.95	45 Mb/s	Unlim	Contact
SpinTel	Plus 50 (NBN) (Month by month)	$64.95 $54 for first 6 months	$62.21	50 Mb/s	Unlim	Contact

Vocal and SpinTel Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
SpinTel	Business NBN100 (NBN) (Month by month)	$69.95	$69.95	90 Mb/s	Unlim	Contact
SpinTel	Premium 100 (NBN) (Month by month)	$84.95 $69 for first 6 months	$80.96	100 Mb/s	Unlim	Contact

Summary of Vocal and SpinTel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: SpinTel rates higher overall than Vocal does.
• Recommended: SpinTel is more highly recommended than Vocal.
• Reliability: SpinTel rates higher for reliability than Vocal does.
• Customer Service: SpinTel rates higher for customer service than Vocal does.
• Value for Money: SpinTel rates higher for value for money than Vocal does.
• Technical Support: SpinTel rates higher for technical support than Vocal does.

How to decide between Vocal and SpinTel? - next steps

• Read reviews of Vocal and SpinTel to see what people think of these companies
• Read our detailed information on Vocal and SpinTel to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Vocal and SpinTel
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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