Vodafone vs Escapenet: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 4 first-person reviewer ratings (Vodafone 3, Escapenet 1).
Escapenet is an independent Australian provider often praised in reviews for its local support and straightforward plans, making it a good fit for those wanting a no-frills internet experience. Vodafone, on the other hand, is a global telco giant offering a broader range of services and often appeals to existing mobile customers looking to bundle. Ultimately, Escapenet tends to be the budget-friendly choice, while Vodafone offers more integrated options for its loyal customer base.
Vodafone and Escapenet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and Escapenet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vodafone | Escapenet |
|---|---|---|
| About |
|
 |
| Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | Escapenet is an Australian provider offering simple, no fuss broadband plans. | |
| Go to Vodafone | Go to Escapenet | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Vodafone - Essential: 25Mbps, unlimited data for $84 per month. |
Escapenet - Casual: 23Mbps, unlimited data for $65 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vodafone - Essential+: 50Mbps, unlimited data for $94 per month. |
Escapenet - Basic: 48Mbps, unlimited data for $80 per month. |
| Cost of wireless broadband plan |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $65 per month. |
|
| Contact Details |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
Escapenet's phone number is: 1300 023 354 and website is: esc.net.au |
| Read Reviews | Read reviews of Vodafone. | Read reviews of Escapenet. |
| Go to Vodafone | Go to Escapenet |
Vodafone and Escapenet NBN25 plans (25Mbps download speed)
|
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$65/mth | Go to site |
|
|
Essential
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$84/mth | Go to site |
Vodafone and Escapenet NBN50 plans (50Mbps download speed)
|
|
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
|
Essential+
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$94/mth | Go to site |
Vodafone and Escapenet Ultrafast plans (>100Mbps download speed)
|
|
Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Home Fast+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$89 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104/mth
$94 for first 12 months |
Go to site |
|
|
Superfast
NBN - Fixed Line
240 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114/mth
$104 for first 12 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
600 Mb/s
Unlimited data
|
$120/mth | Go to site |
Summary of Vodafone and Escapenet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Escapenet rates higher overall than Vodafone does.
- Recommended: Escapenet is more highly recommended than Vodafone.
- Reliability: Escapenet rates higher for reliability than Vodafone does.
- Customer Service: Escapenet rates higher for customer service than Vodafone does.
- Value for Money: Escapenet rates higher for value for money than Vodafone does.
- Technical Support: Escapenet rates higher for technical support than Vodafone does.
How to decide between Vodafone and Escapenet? - next steps
- Read reviews of Vodafone and Escapenet to see what people think of these companies
- Visit the website of each company and do some of your own research - Vodafone and Escapenet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vodafone vs Escapenet
Is Vodafone better than Escapenet?
Both Vodafone and Escapenet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Vodafone or Escapenet?
Vodafone's cheapest NBN50 plan is the Essential+ at $94/month ongoing. Escapenet's cheapest NBN50 plan is the Basic at $80/month ongoing. Escapenet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Vodafone or Escapenet?
Escapenet scores 5.0 out of 5 on customer service vs Vodafone's 2.7, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vodafone's call centre is based in Australia, India and Egypt and Escapenet's is based in Australia.
What plans do Vodafone and Escapenet offer?
Vodafone offers 5 NBN plans and 3 wireless plans. Escapenet offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Vodafone and Escapenet's call centres?
Vodafone's customer support is based in Australia, India and Egypt. Escapenet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vodafone to Escapenet (or Escapenet to Vodafone)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vodafone
i mean is free $0 introduction to their 12 months FTTP . so is ok . however if i am to pay $74.99 a month for it. no way. out in first month it drops…
Had to buy multiple range extenders to make it usable. Wouldn’t recommend
About Escapenet
stable connection, good router provided - no TV subscription available
aussie call centre that offers fast speeds. would like it to be cheaper
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