Dodo vs Leaptel - Which is the best NBN internet provider?
Dodo is a well known name in Australian broadband, often appealing to budget conscious users looking for simple NBN plans. Leaptel, on the other hand, is a smaller, independent provider that often gets praise in reviews for its customer service and more customisable options, making it a good fit for those who want a bit more control over their internet experience.
Dodo and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Dodo and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Dodo | Leaptel |
|---|---|---|
| About |
 |
 |
| Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | |
| Go to Dodo | Go to Leaptel | |
| Overall Rating |
3.8
Dodo has a overall rating of 3.8 out of 5 based on 5 reviews. Dodo is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 80% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 Dodo's reliability is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4 Dodo's customer service is rated as very good by our users. Dodo has an overall rating of 4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.8 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Dodo uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Dodo uses call centres based in Overseas. | [Not enough reviews] |
| Services Offered | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Dodo - nbn25: 25Mbps, unlimited data for $71.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Dodo - nbn50: 50Mbps, unlimited data for $85.99 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of Dodo. | Read reviews of Leaptel. |
| Go to Dodo | Go to Leaptel |
Dodo and Leaptel NBN25 plans (25Mbps download speed)
|
nbn25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.99/mth
$41.99 for first 6 months |
Go to site |
Dodo and Leaptel NBN50 plans (50Mbps download speed)
|
|
nbn50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85.99/mth
$55.99 for first 6 months |
Go to site |
Dodo and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
nbn100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn700
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
nbn840
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
Summary of Dodo and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Leaptel rates higher overall than Dodo does.
- Recommended: Leaptel is more highly recommended than Dodo.
- Reliability: Leaptel rates higher for reliability than Dodo does.
- Customer Service: Leaptel rates higher for customer service than Dodo does.
- Value for Money: Leaptel rates higher for value for money than Dodo does.
- Technical Support: Leaptel rates higher for technical support than Dodo does.
How to decide between Dodo and Leaptel? - next steps
- Read reviews of Dodo and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - Dodo and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Dodo vs Leaptel
Is Dodo better than Leaptel?
Dodo has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Leaptel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which has better customer service, Dodo or Leaptel?
Leaptel scores 5.0 out of 5 on customer service vs Dodo's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Dodo's call centre is based overseas and Leaptel's is based in Melbourne and Australia.
What plans do Dodo and Leaptel offer?
Dodo offers 6 NBN plans. Leaptel offers no plans currently listed on Oz Broadband Reviews. See the full plan tables above for prices, speeds and data limits.
Where are Dodo and Leaptel's call centres?
Dodo's customer support is based overseas. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Dodo to Leaptel (or Leaptel to Dodo)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Dodo
Good value given the low price and decent connection reliability.
It's a pretty solid budget internet option, it’s cheap, unlimited, and fast enough for streaming, browsing, and working from home without much…
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
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