Exetel vs Starlink - Which is the best broadband internet provider?

Exetel and Starlink are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Starlink internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Exetel	Starlink
About	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.	Starlink is a satellite internet provider owned and operated by Elon Musk’s company SpaceX. It is available in 36 countries globally and was launched in Australia in 2021. Starlink’s main advantage over conventional satellite internet providers is that its satellites orbit the earth at much lower altitudes which means that it is able to deliver faster internet with low latency.
Overall Rating	4.2 Exetel has a overall rating of 4.2 out of 5 based on 7 reviews over the last 24 months. Exetel is a very good broadband internet provider according to reviews submitted to this site.	[Not enough reviews]
Recommended	86% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.1 Exetel's reliability is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.1 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.3 Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for customer service.	[Not enough reviews]
Value for Money	4 Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.3 Exetel's technical support is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Exetel uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Exetel uses call centres based in Australia and Sri Lanka.	[Not enough reviews]
Services Offered	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data	Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan
Contact Details	Exetel's phone number is: 13 39 38 and website is: exetel.com.au	Starlink's phone number is: and website is: starlink.com
Read Reviews	Read reviews of Exetel.	Read reviews of Starlink.

Exetel and Starlink NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Everyday (NBN) (Month by month)	$59.95 $49.95 for first 0 months	$59.95	25 Mb/s	Unlim	Contact

Exetel and Starlink NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Extra Value (NBN) (Month by month)	$69.95 $53.95 for first 6 months	$65.95	50 Mb/s	Unlim	Contact

Exetel and Starlink Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Family (NBN) (Month by month)	$84.95 $68.95 for first 6 months	$80.95	100 Mb/s	Unlim	Contact
Exetel	Power home (NBN) (Month by month)	$94.95 $77.95 for first 6 months	$90.7	100 Mb/s	Unlim	Contact
Exetel	Superfast (NBN) (Month by month)	$119.95 $99.95 for first 6 months	$114.95	250 Mb/s	Unlim	Contact
Exetel	Lightspeed (NBN) (Month by month)	$139.95 $119.95 for first 6 months	$134.95	500 Mb/s	Unlim	Contact

Summary of Exetel and Starlink comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Starlink rates higher overall than Exetel does.
• Recommended: Starlink is more highly recommended than Exetel.
• Reliability: Starlink rates higher for reliability than Exetel does.
• Customer Service: Exetel rates higher for customer service than Starlink does.
• Value for Money: Exetel rates higher for value for money than Starlink does.
• Technical Support: Exetel rates higher for technical support than Starlink does.

How to decide between Exetel and Starlink? - next steps

• Read reviews of Exetel and Starlink to see what people think of these companies
• Read our detailed information on Exetel and Starlink to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Exetel and Starlink
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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