Exetel vs Tangerine - Which is the best broadband internet provider?

Exetel and Tangerine are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Tangerine internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Tangerine
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
Overall Rating 3.8
Exetel has a overall rating of 3.8 out of 5 based on 8 reviews over the last 12 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
4.1
Tangerine has an overall rating of 4.1 out of 5 based on 6 reviews over the last 12 months.
Tangerine is a very good broadband internet provider according to reviews submitted to this site.
Recommended 88% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. 83% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.
Reliability 3.9
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for reliability.
4
Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for reliability.
Customer Service 4
Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for customer service.
4.3
Tangerine's customer service is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for customer service.
Value for Money 3.9
Exetel is rated as good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for value for money.
4
Tangerine is rated as very good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for value for money.
Technical Support 3.5
Exetel's technical support is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for technical support.
4.2
Tangerine's technical support is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.2 out of 5 for technical support.
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. No, Tangerine uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. Tangerine uses call centres based in Australia and Phillipines.
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. Tangerine offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month.
Cost of wireless broadband plan
Contact Details Exetel's phone number is: 13 39 38 and website is: exetel.com.au Tangerine's phone number is: and website is: tangerinetelecom.com.au
Read Reviews Read reviews of Exetel. Read reviews of Tangerine.

Exetel and Tangerine NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine Standard
(NBN)
(Month by month)
$59.9
$44.9 for first 6 months
$56.15 25 Mb/s Unlim
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim

Exetel and Tangerine NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine XL Speed Boost
(NBN)
(Month by month)
$69.9
$54.9 for first 6 months
$66.15 50 Mb/s Unlim
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim

Exetel and Tangerine Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Tangerine broadband NBN reviews Tangerine XXL Speed Boost
(NBN)
(Month by month)
$89.9
$69.9 for first 6 months
$84.9 92 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Tangerine broadband NBN reviews Tangerine XXXL Speed Boost
(NBN)
(Month by month)
$109.9
$89.9 for first 6 months
$104.9 205 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Exetel and Tangerine comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Tangerine rates higher overall than Exetel does.
  • Recommended: Exetel is more highly recommended than Tangerine.
  • Reliability: Exetel and Tangerine have pretty similar ratings for reliability.
  • Customer Service: Tangerine rates higher for customer service than Exetel does.
  • Value for Money: Exetel and Tangerine have pretty similar ratings in terms of value for money.
  • Technical Support: Tangerine rates higher for technical support than Exetel does.

How to decide between Exetel and Tangerine? - next steps

  • Read reviews of Exetel and Tangerine to see what people think of these companies
  • Read our detailed information on Exetel and Tangerine to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Tangerine
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.