Exetel and Tangerine are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Tangerine internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Exetel | Tangerine |
---|---|---|
About |
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia. |
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers. |
Overall Rating |
4.2
Exetel has a overall rating of 4.2 out of 5 based on 7 reviews over the last 24 months. Exetel is a very good broadband internet provider according to reviews submitted to this site. |
3.6
Tangerine has an overall rating of 3.6 out of 5 based on 5 reviews over the last 24 months. Tangerine is a good broadband internet provider according to reviews submitted to this site. |
Recommended | 86% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. | 60% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. |
Reliability |
4.1 Exetel's reliability is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.1 out of 5 for reliability. |
4.2 Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
Customer Service |
4.3 Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for customer service. |
3 Tangerine's customer service is rated as ok by users who have submitted reviews to this site. Tangerine has an overall rating of 3 out of 5 for customer service. |
Value for Money |
4 Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for value for money. |
3.6 Tangerine is rated as good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 3.6 out of 5 for value for money. |
Technical Support |
4.3 Exetel's technical support is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4.3 out of 5 for technical support. |
3.4 Tangerine's technical support is rated as ok by users who have submitted reviews to this site. Tangerine has an overall rating of 3.4 out of 5 for technical support. |
Australian based technical support | No, Exetel uses a mix of Australian based and overseas call centres for technical support. | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | Exetel uses call centres based in Australia and Sri Lanka. | Tangerine uses call centres based in Australia and Phillipines. |
Services Offered | Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. | Tangerine offers a range of broadband and internet related services including NBN internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month. |
Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month. |
Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month. |
Cost of wireless broadband plan | ||
Contact Details | Exetel's phone number is: 13 39 38 and website is: exetel.com.au | Tangerine's phone number is: and website is: tangerinetelecom.com.au |
Read Reviews | Read reviews of Exetel. | Read reviews of Tangerine. |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
Tangerine |
Standard (NBN) (Month by month) |
$59.9
$44.9 for first 6 months |
$56.15 | 25 Mb/s | Unlim | |
Exetel |
Everyday (NBN) (Month by month) |
$59.95
$49.95 for first 0 months |
$59.95 | 25 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
Tangerine |
XL Speed Boost (NBN) (Month by month) |
$69.9
$54.9 for first 6 months |
$66.15 | 50 Mb/s | Unlim | |
Exetel |
Extra Value (NBN) (Month by month) |
$69.95
$53.95 for first 6 months |
$65.95 | 50 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
Exetel |
Family (NBN) (Month by month) |
$84.95
$68.95 for first 6 months |
$80.95 | 100 Mb/s | Unlim | |
Tangerine |
XXL Speed Boost (NBN) (Month by month) |
$89.9
$69.9 for first 6 months |
$84.9 | 92 Mb/s | Unlim | |
Exetel |
Power home (NBN) (Month by month) |
$94.95
$77.95 for first 6 months |
$90.7 | 100 Mb/s | Unlim | |
Tangerine |
XXXL Speed Boost (NBN) (Month by month) |
$109.9
$89.9 for first 6 months |
$104.9 | 205 Mb/s | Unlim | |
Exetel |
Superfast (NBN) (Month by month) |
$119.95
$99.95 for first 6 months |
$114.95 | 250 Mb/s | Unlim | |
Exetel |
Lightspeed (NBN) (Month by month) |
$139.95
$119.95 for first 6 months |
$134.95 | 500 Mb/s | Unlim |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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