Exetel vs Tangerine - Which is the best NBN internet provider?

Exetel and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Tangerine internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Exetel	Tangerine
About	Partner	Partner
	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.	Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
	Go to Exetel	Go to Tangerine
Overall Rating	4 Exetel has a overall rating of 4 out of 5 based on 12 reviews. Exetel is a very good broadband internet provider according to our users.	3.7 Tangerine has an overall rating of 3.7 out of 5 based on 8 reviews. Tangerine is a good broadband internet provider according to our users.
Recommended	92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.	63% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.
Reliability	3.9 Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.	4.1 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.1 out of 5 for reliability.
Customer Service	4.3 Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.	3.4 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3.4 out of 5 for customer service.
Value for Money	3.9 Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.	3.6 Tangerine is rated as good for value for money by our users. Tangerine has an overall rating of 3.6 out of 5 for value for money.
Technical Support	3.9 Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.	3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support.
Australian based technical support	No, Exetel uses a mix of Australian based and overseas call centres for technical support.	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	Exetel uses call centres based in Australia and Sri Lanka.	Tangerine uses call centres based in Australia and Phillipines.
Services Offered	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.	Tangerine offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.	Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.
Cost of 50Mbps NBN Plan with unlimited data	Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.	Tangerine - Value Plus: 50Mbps, unlimited data for $82.9 per month.
Cost of wireless broadband plan		Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details	Exetel's phone number is: 13 39 38 and website is: exetel.com.au	Tangerine's phone number is: and website is: tangerinetelecom.com.au
Read Reviews	Read reviews of Exetel.	Read reviews of Tangerine.
	Go to Exetel	Go to Tangerine

Exetel and Tangerine NBN25 plans (25Mbps download speed)

	Everyday NBN 25 Mb/s Unlimited data	$63.99/mth $50.99 for first 6 months	Go to site
	Value NBN 25 Mb/s Unlimited data	$67.9/mth $47.9 for first 6 months	Go to site

Exetel and Tangerine NBN50 plans (50Mbps download speed)

	Extra Value NBN 50 Mb/s Unlimited data	$79.99/mth $60.99 for first 6 months	Go to site
	Value Plus NBN 50 Mb/s Unlimited data	$82.9/mth $62.9 for first 6 months	Go to site

Exetel and Tangerine Ultrafast plans (>100Mbps download speed)

	Family NBN 100 Mb/s Unlimited data	$84.99/mth $65.99 for first 6 months	Go to site
	Speedy NBN 100 Mb/s Unlimited data	$85.9/mth $65.9 for first 6 months	Go to site
	Speedy Plus NBN 100 Mb/s Unlimited data	$89.9/mth $74.9 for first 6 months	Go to site
	Power home NBN 100 Mb/s Unlimited data	$94.99/mth $75.99 for first 6 months	Go to site
	Superfast NBN 250 Mb/s Unlimited data	$98.99/mth $80.99 for first 6 months	Go to site
	Superspeedy NBN 250 Mb/s Unlimited data	$104.9/mth $84.9 for first 6 months	Go to site
	Ultraspeedy NBN 700 Mb/s Unlimited data	$124.9/mth $104.9 for first 6 months	Go to site
	Lightspeed NBN 500 Mb/s Unlimited data	$139.95/mth $119.95 for first 6 months	Go to site

Summary of Exetel and Tangerine comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Exetel rates higher overall than Tangerine does.
• Recommended: Exetel is more highly recommended than Tangerine.
• Reliability: Exetel and Tangerine have pretty similar ratings for reliability.
• Customer Service: Exetel rates higher for customer service than Tangerine does.
• Value for Money: Exetel rates higher for value for money than Tangerine does.
• Technical Support: Exetel and Tangerine have pretty similar ratings in terms of technical support.

How to decide between Exetel and Tangerine? - next steps

• Read reviews of Exetel and Tangerine to see what people think of these companies
• Read our detailed information on Exetel and Tangerine to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Exetel and Tangerine
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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Featured Plans

Extra Value

50 Mb/s

Unlimited data

$60.99/mth

$79.99 after 6 months

Go to Exetel

Value Plus

50 Mb/s

Unlimited data

$62.9/mth

$82.9 after 6 months

Go to Tangerine

Premium 100

50 Mb/s

Unlimited data

$99/mth

Go to activ8me