Goodtel vs Starlink - Which is the best NBN internet provider?
Starlink offers satellite internet, making it a go-to for regional Aussies where NBN struggles, with reviews often praising its speed and reliability in remote areas. On the other hand, Goodtel is an NBN provider, generally suited for urban and suburban homes, and real world feedback highlights its straightforward plans and decent customer service. Essentially, Starlink is about bringing fast internet to places NBN can't reach, while Goodtel provides a solid NBN option for everyone else.
Goodtel and Starlink are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Goodtel and Starlink internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Goodtel | Starlink |
|---|---|---|
| About |
|
 |
| Goodtel is a Sydney based B Corp telco that donates 50% of profits to a charity its customers choose. The catalogue covers nbn 25 through to nbn 2000 (where available), all unlimited, no lock in contracts, and the company resells Telstra wholesale for backhaul. Customer support is Australian based. Goodtel is small but has a loyal niche of buyers who want the for-purpose angle alongside a working nbn plan. | Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | |
| Go to Goodtel | Go to Starlink | |
| Overall Rating | [Not enough reviews] |
4.1
Starlink has an overall rating of 4.1 out of 5 based on 5 reviews. Starlink is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.4 Starlink's reliability is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.8 Starlink is rated as good for value for money by our users. Starlink has an overall rating of 3.8 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.2 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Starlink uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Starlink uses call centres based in . |
| Services Offered | [Not enough reviews] | Starlink offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Goodtel - nbn 25/10: 25Mbps, unlimited data for $78.9 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Goodtel - nbn 50/20: 50Mbps, unlimited data for $92.9 per month. |
|
| Cost of wireless broadband plan |
Goodtel - Mobile Broadband 15GB (): 0Mbps, unlimited data for $25 per month. |
|
| Contact Details |
Goodtel's phone number is: 1300 GOODTEL and website is: www.goodtel.com.au |
Starlink's phone number is: and website is: starlink.com |
| Read Reviews | Read reviews of Goodtel. | Read reviews of Starlink. |
| Go to Goodtel | Go to Starlink |
Goodtel and Starlink NBN25 plans (25Mbps download speed)
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.73/mth | Go to site |
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78.9/mth
$85 for first 1 months |
Go to site |
Goodtel and Starlink NBN50 plans (50Mbps download speed)
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.45/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$92.9/mth
$85 for first 1 months |
Go to site |
Goodtel and Starlink Ultrafast plans (>100Mbps download speed)
|
Residential - 100 Mbps
NBN - Starlink
100 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
Residential - 200 Mbps
NBN - Starlink
200 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$117.27/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$127.27/mth | Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$140/mth | Go to site |
|
|
nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$145.45/mth | Go to site |
|
|
Residential - Max
NBN - Starlink
400 Mb/s
Unlimited data
|
$150/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$172.73/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$190/mth | Go to site |
|
|
nbn 2000/500
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$227.27/mth | Go to site |
Summary of Goodtel and Starlink comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than Goodtel does.
- Recommended: Starlink is more highly recommended than Goodtel.
- Reliability: Starlink rates higher for reliability than Goodtel does.
- Customer Service: Starlink rates higher for customer service than Goodtel does.
- Value for Money: Starlink rates higher for value for money than Goodtel does.
- Technical Support: Starlink rates higher for technical support than Goodtel does.
How to decide between Goodtel and Starlink? - next steps
- Read reviews of Goodtel and Starlink to see what people think of these companies
- Visit the website of each company and do some of your own research - Goodtel and Starlink
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Goodtel vs Starlink
Is Goodtel better than Starlink?
Starlink has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.1 out of 5. Goodtel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN100, Goodtel or Starlink?
Goodtel's cheapest NBN100 plan is the nbn 100/20 at $85/month intro for 1 month, then $99.90/month. Starlink's cheapest NBN100 plan is the Residential - 100 Mbps at $75/month ongoing. Starlink is cheaper on the ongoing price after any intro period ends.
What plans do Goodtel and Starlink offer?
Goodtel offers 16 NBN plans and 5 wireless plans. Starlink offers 4 satellite plans and 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Goodtel to Starlink (or Starlink to Goodtel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not…
I've been very impressed with Starlink. Living in a rural area where internet options have always been limited, it has made a huge difference. The…
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