Goodtel vs Vodafone - Which is the best NBN internet provider?
Vodafone is a global telco giant with a strong mobile presence, and their NBN plans often appeal to existing Vodafone mobile customers looking for bundled deals. Goodtel, on the other hand, is an Australian-owned challenger brand with a focus on giving back, donating half their profits to charity, which often resonates with users seeking ethical consumption. Reviews suggest Vodafone offers a more integrated experience for those already in their ecosystem, while Goodtel is praised for its customer service and social mission. Ultimately, Vodafone suits those after big brand reliability and potential discounts, whereas Goodtel attracts users who value local support and a provider with a purpose.
Goodtel and Vodafone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Goodtel and Vodafone internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Goodtel | Vodafone |
|---|---|---|
| About |
|
|
| Goodtel is a Sydney based B Corp telco that donates 50% of profits to a charity its customers choose. The catalogue covers nbn 25 through to nbn 2000 (where available), all unlimited, no lock in contracts, and the company resells Telstra wholesale for backhaul. Customer support is Australian based. Goodtel is small but has a loyal niche of buyers who want the for-purpose angle alongside a working nbn plan. | Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | |
| Go to Goodtel | Go to Vodafone | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Goodtel - nbn 25/10: 25Mbps, unlimited data for $78.9 per month. |
Vodafone - Essential: 25Mbps, unlimited data for $84 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Goodtel - nbn 50/20: 50Mbps, unlimited data for $92.9 per month. |
Vodafone - Essential+: 50Mbps, unlimited data for $94 per month. |
| Cost of wireless broadband plan |
Goodtel - Mobile Broadband 15GB (): 0Mbps, unlimited data for $25 per month. |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
| Contact Details |
Goodtel's phone number is: 1300 GOODTEL and website is: www.goodtel.com.au |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
| Read Reviews | Read reviews of Goodtel. | Read reviews of Vodafone. |
| Go to Goodtel | Go to Vodafone |
Goodtel and Vodafone NBN25 plans (25Mbps download speed)
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.73/mth | Go to site |
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78.9/mth
$85 for first 1 months |
Go to site |
|
|
Essential
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$84/mth
$69 for first 12 months |
Go to site |
Goodtel and Vodafone NBN50 plans (50Mbps download speed)
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.45/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$92.9/mth
$85 for first 1 months |
Go to site |
|
|
Essential+
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$94/mth | Go to site |
Goodtel and Vodafone Ultrafast plans (>100Mbps download speed)
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90.82/mth | Go to site |
|
|
Home Fast+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$94 for first 12 months |
Go to site |
|
|
Home Fast
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$99/mth
$94 for first 12 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99.9/mth
$85 for first 1 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104/mth
$99 for first 12 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114/mth
$109 for first 12 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$117.27/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$127.27/mth | Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$140/mth | Go to site |
|
|
nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$145.45/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$172.73/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$190/mth | Go to site |
|
|
nbn 2000/500
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$227.27/mth | Go to site |
Summary of Goodtel and Vodafone comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Vodafone rates higher overall than Goodtel does.
- Recommended: Vodafone is more highly recommended than Goodtel.
- Reliability: Vodafone rates higher for reliability than Goodtel does.
- Customer Service: Vodafone rates higher for customer service than Goodtel does.
- Value for Money: Vodafone rates higher for value for money than Goodtel does.
- Technical Support: Vodafone rates higher for technical support than Goodtel does.
How to decide between Goodtel and Vodafone? - next steps
- Read reviews of Goodtel and Vodafone to see what people think of these companies
- Visit the website of each company and do some of your own research - Goodtel and Vodafone
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Goodtel vs Vodafone
Is Goodtel better than Vodafone?
Both Goodtel and Vodafone have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Goodtel or Vodafone?
Goodtel's cheapest NBN50 plan is the nbn 50/20 at $85/month intro for 1 month, then $92.90/month. Vodafone's cheapest NBN50 plan is the Essential+ at $94/month ongoing. Goodtel is cheaper on the ongoing price after any intro period ends.
What plans do Goodtel and Vodafone offer?
Goodtel offers 16 NBN plans and 5 wireless plans. Vodafone offers 6 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Goodtel and Vodafone's call centres?
Goodtel's customer support is based in Sydney. Vodafone's customer support is based in Australia, India and Egypt. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Goodtel to Vodafone (or Vodafone to Goodtel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vodafone
Had to buy multiple range extenders to make it usable. Wouldn’t recommend
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
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