Is iinet better than Goodtel?

iinet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. Goodtel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, iinet or Goodtel?

iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Goodtel's cheapest NBN50 plan is the nbn 50/20 at $85/month intro for 1 month, then $92.90/month. iinet is cheaper on the ongoing price after any intro period ends.

What plans do iinet and Goodtel offer?

iinet offers 5 NBN plans and 1 wireless plan. Goodtel offers 16 NBN plans and 5 wireless plans. See the full plan tables above for prices, speeds and data limits.

Where are iinet and Goodtel's call centres?

iinet's customer support is based in Australia, the Philippines and South Africa. Goodtel's customer support is based in Sydney. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from iinet to Goodtel (or Goodtel to iinet)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

iinet vs Goodtel - Which is the best NBN internet provider?

iinet is a well-established player with a long history in the Australian market, often reviewed as a reliable choice for families and those wanting a more traditional telco experience. Goodtel, on the other hand, is a newer, smaller provider focused on giving back to charity, and reviews suggest they offer a straightforward service that appeals to budget-conscious users who value social impact. Ultimately, iinet suits those prioritising a familiar brand, while Goodtel targets customers looking for a no-frills NBN plan with a conscience.

iinet and Goodtel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Goodtel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iinet	Goodtel
About
	iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service.	Goodtel is a Sydney based B Corp telco that donates 50% of profits to a charity its customers choose. The catalogue covers nbn 25 through to nbn 2000 (where available), all unlimited, no lock in contracts, and the company resells Telstra wholesale for backhaul. Customer support is Australian based. Goodtel is small but has a loyal niche of buyers who want the for-purpose angle alongside a working nbn plan.
	Go to iinet	Go to Goodtel
Overall Rating	4.2 iinet has a overall rating of 4.2 out of 5 based on 5 reviews. iinet is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	100% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.2 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4.2 out of 5 for reliability.	[Not enough reviews]
Customer Service	4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service.	[Not enough reviews]
Value for Money	4.2 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4.2 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.2 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.2 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, iinet uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	iinet uses call centres based in Australia, Philippines and South Africa.	[Not enough reviews]
Services Offered	iinet offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	iinet - NBN25: 25Mbps, unlimited data for $79.99 per month.	Goodtel - nbn 25/10: 25Mbps, unlimited data for $78.9 per month.
Cost of 50Mbps NBN Plan with unlimited data	iinet - NBN50: 50Mbps, unlimited data for $89.99 per month.	Goodtel - nbn 50/20: 50Mbps, unlimited data for $92.9 per month.
Cost of wireless broadband plan	iinet - Home Wireless (4G): 14Mbps, unlimited data for $59.99 per month.	Goodtel - Mobile Broadband 15GB (): 0Mbps, unlimited data for $25 per month.
Contact Details	iinet's phone number is: 13 19 17 and website is: iinet.net.au	Goodtel's phone number is: 1300 GOODTEL and website is: www.goodtel.com.au
Read Reviews	Read reviews of iinet.	Read reviews of Goodtel.
	Go to iinet	Go to Goodtel

iinet and Goodtel NBN25 plans (25Mbps download speed)

nbn 25/10 NBN - Fixed Line 25 Mb/s Unlimited data	$71.73/mth	Go to site
nbn 25/10 NBN - Fixed Line 25 Mb/s Unlimited data	$78.9/mth $85 for first 1 months	Go to site
NBN25 NBN - Fixed Line 25 Mb/s Unlimited data	$79.99/mth $59.99 for first 6 months	Go to site

iinet and Goodtel NBN50 plans (50Mbps download speed)

nbn 50/20 NBN - Fixed Line 50 Mb/s Unlimited data	$84.45/mth	Go to site
NBN50 NBN - Fixed Line 50 Mb/s Unlimited data	$89.99/mth $69.99 for first 6 months	Go to site
nbn 50/20 NBN - Fixed Line 50 Mb/s Unlimited data	$92.9/mth $85 for first 1 months	Go to site

iinet and Goodtel Ultrafast plans (>100Mbps download speed)

nbn 500/50 NBN - Fixed Line 500 Mb/s Unlimited data	$90.82/mth	Go to site
nbn 100/20 NBN - Fixed Line 100 Mb/s Unlimited data	$90.82/mth	Go to site
NBN500 NBN - Fixed Line 500 Mb/s Unlimited data	$94.99/mth $69.99 for first 6 months	Go to site
nbn 500/50 NBN - Fixed Line 500 Mb/s Unlimited data	$99.9/mth $85 for first 1 months	Go to site
nbn 100/20 NBN - Fixed Line 100 Mb/s Unlimited data	$99.9/mth $85 for first 1 months	Go to site
NBN Superfast NBN - Fixed Line 740 Mb/s Unlimited data	$104.99/mth $74.99 for first 6 months	Go to site
NBN Ultrafast NBN - Fixed Line 850 Mb/s Unlimited data	$114.99/mth $84.99 for first 6 months	Go to site
nbn 1000/100 NBN - Fixed Line 1000 Mb/s Unlimited data	$117.27/mth	Go to site
nbn 500/200 NBN - Fixed Line 500 Mb/s Unlimited data	$127.27/mth	Go to site
nbn 1000/100 NBN - Fixed Line 1000 Mb/s Unlimited data	$129/mth	Go to site
nbn 500/200 NBN - Fixed Line 500 Mb/s Unlimited data	$140/mth	Go to site
nbn 1000/400 NBN - Fixed Line 1000 Mb/s Unlimited data	$145.45/mth	Go to site
nbn 2000/100 NBN - Fixed Line 2000 Mb/s Unlimited data	$172.73/mth	Go to site
nbn 2000/100 NBN - Fixed Line 2000 Mb/s Unlimited data	$190/mth	Go to site
nbn 2000/500 NBN - Fixed Line 2000 Mb/s Unlimited data	$227.27/mth	Go to site

Summary of iinet and Goodtel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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