iinet vs Leaptel: Which is the best NBN provider?

Frequently asked questions about iinet vs Leaptel

Is iinet better than Leaptel?

iinet has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Leaptel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, iinet or Leaptel?

iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Leaptel's cheapest NBN50 plan is the Accelerated at $75/month intro for 6 months, then $88/month. Leaptel is cheaper on the ongoing price after any intro period ends.

Which has better customer service, iinet or Leaptel?

Leaptel scores 5.0 out of 5 on customer service vs iinet's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iinet's call centre is based in Australia, the Philippines and South Africa and Leaptel's is based in Melbourne and Australia.

What plans do iinet and Leaptel offer?

iinet offers 5 NBN plans and 3 wireless plans. Leaptel offers 13 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are iinet and Leaptel's call centres?

iinet's customer support is based in Australia, the Philippines and South Africa. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from iinet to Leaptel (or Leaptel to iinet)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.