iinet vs Tangerine - Which is the best NBN internet provider?

iinet and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Tangerine internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	iinet	Tangerine
About		Partner
	iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.	Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
	Go to iinet	Go to Tangerine
Overall Rating	4 iinet has a overall rating of 4 out of 5 based on 18 reviews. iinet is a very good broadband internet provider according to our users.	3.7 Tangerine has an overall rating of 3.7 out of 5 based on 8 reviews. Tangerine is a good broadband internet provider according to our users.
Recommended	78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.	63% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.
Reliability	3.9 iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability.	4.1 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.1 out of 5 for reliability.
Customer Service	4.1 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service.	3.4 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3.4 out of 5 for customer service.
Value for Money	3.9 iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money.	3.6 Tangerine is rated as good for value for money by our users. Tangerine has an overall rating of 3.6 out of 5 for value for money.
Technical Support	4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support.	3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support.
Australian based technical support	No, iinet uses a mix of Australian based and overseas call centres for technical support.	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	iinet uses call centres based in Australia, Philippines and South Africa.	Tangerine uses call centres based in Australia and Phillipines.
Services Offered	iinet offers a range of broadband and internet related services including NBN and 5G internet plans.	Tangerine offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	iinet - NBN25: 25Mbps, unlimited data for $74.99 per month.	Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.
Cost of 50Mbps NBN Plan with unlimited data	iinet - NBN50: 50Mbps, unlimited data for $84.99 per month.	Tangerine - Value Plus: 50Mbps, unlimited data for $82.9 per month.
Cost of wireless broadband plan	iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details	iinet's phone number is: 13 19 17 and website is: iinet.net.au	Tangerine's phone number is: and website is: tangerinetelecom.com.au
Read Reviews	Read reviews of iinet.	Read reviews of Tangerine.
	Go to iinet	Go to Tangerine

iinet and Tangerine NBN25 plans (25Mbps download speed)

	Value NBN 25 Mb/s Unlimited data	$67.9/mth $47.9 for first 6 months	Go to site
	NBN25 NBN 25 Mb/s Unlimited data	$74.99/mth	Go to site

iinet and Tangerine NBN50 plans (50Mbps download speed)

	Value Plus NBN 50 Mb/s Unlimited data	$82.9/mth $62.9 for first 6 months	Go to site
	NBN50 NBN 50 Mb/s Unlimited data	$84.99/mth	Go to site

iinet and Tangerine Ultrafast plans (>100Mbps download speed)

Speedy NBN 100 Mb/s Unlimited data	$85.9/mth $65.9 for first 6 months	Go to site
Speedy Plus NBN 100 Mb/s Unlimited data	$89.9/mth $74.9 for first 6 months	Go to site
NBN100 NBN 100 Mb/s Unlimited data	$89.99/mth	Go to site
Superfast NBN 250 Mb/s Unlimited data	$99/mth $99.99 for first 6 months	Go to site
Superspeedy NBN 250 Mb/s Unlimited data	$104.9/mth $84.9 for first 6 months	Go to site
Ultrafast NBN 800 Mb/s Unlimited data	$109/mth $119.99 for first 6 months	Go to site
Ultraspeedy NBN 700 Mb/s Unlimited data	$124.9/mth $104.9 for first 6 months	Go to site

Summary of iinet and Tangerine comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: iinet rates higher overall than Tangerine does.
Recommended: iinet is more highly recommended than Tangerine.
Reliability: iinet and Tangerine have pretty similar ratings for reliability.
Customer Service: iinet rates higher for customer service than Tangerine does.
Value for Money: iinet rates higher for value for money than Tangerine does.
Technical Support: iinet rates higher for technical support than Tangerine does.

How to decide between iinet and Tangerine? - next steps

Read reviews of iinet and Tangerine to see what people think of these companies
Read our detailed information on iinet and Tangerine to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - iinet and Tangerine
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.