Origin Internet vs Mate - Which is the best NBN internet provider?
Mate is an independent Aussie telco known for its no-frills approach and competitive pricing, often a hit with budget-conscious users. Origin Internet, on the other hand, is part of the larger Origin Energy group, offering NBN as an add-on service for existing customers or those after a bundled deal. Reviews often highlight Mate's straightforward plans and local support, while Origin Internet users appreciate the convenience of managing energy and internet with one provider. Ultimately, Mate generally suits those prioritising cost and simplicity, whereas Origin Internet appeals more to customers already with Origin Energy or looking for a single bill solution.
Origin Internet and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Origin Internet and Mate internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Origin Internet | Mate |
|---|---|---|
| About |
 |
|
| Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | Mate is a 100% Australian-owned nbn and mobile provider with locally based support, known for simple, competitively priced unlimited plans. | |
| Go to Origin Internet | Go to Mate | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Mate - Crikey: 25Mbps, unlimited data for $80 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Origin Internet - Experience: 50Mbps, unlimited data for $109 per month. |
Mate - Ripper: 49Mbps, unlimited data for $90 per month. Mate - No Dramas Wireless: 48Mbps, unlimited data for $90 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
Mate's phone number is: 13 14 13 and website is: letsbemates.com.au |
| Read Reviews | Read reviews of Origin Internet. | Read reviews of Mate. |
| Go to Origin Internet | Go to Mate |
Origin Internet and Mate NBN25 plans (25Mbps download speed)
|
|
Crikey
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth
$55 for first 6 months |
Go to site |
Origin Internet and Mate NBN50 plans (50Mbps download speed)
|
|
Ripper
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$90/mth
$70 for first 6 months |
Go to site |
|
|
No Dramas Wireless
NBN - Fixed Wireless
48 Mb/s
Unlimited data
|
$90/mth
$70 for first 6 months |
Go to site |
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$109/mth
$54 for first 6 months |
Go to site |
Origin Internet and Mate Ultrafast plans (>100Mbps download speed)
|
|
No Worries
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
No Worries Wireless
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
No Worries
NBN - Fixed Line
485 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
You Beaut
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$110/mth
$85 for first 6 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$114/mth
$56 for first 6 months |
Go to site |
|
|
Fair Dinkum Wireless
NBN - Fixed Wireless
95 Mb/s
Unlimited data
|
$125/mth
$100 for first 6 months |
Go to site |
|
|
Fair Dinkum
NBN - Fixed Line
713 Mb/s
Unlimited data
|
$125/mth
$100 for first 6 months |
Go to site |
|
|
Flamin' Fast
NBN - Fixed Line
913 Mb/s
Unlimited data
|
$126/mth
$101 for first 6 months |
Go to site |
|
|
Ultra Fast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$144/mth | Go to site |
|
|
Scorchin' Fast
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
|
|
Scorchin' Fast 2000/200
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
Summary of Origin Internet and Mate comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Origin Internet rates higher overall than Mate does.
- Recommended: Origin Internet is more highly recommended than Mate.
- Reliability: Origin Internet rates higher for reliability than Mate does.
- Customer Service: Origin Internet rates higher for customer service than Mate does.
- Value for Money: Origin Internet rates higher for value for money than Mate does.
- Technical Support: Origin Internet rates higher for technical support than Mate does.
How to decide between Origin Internet and Mate? - next steps
- Read reviews of Origin Internet and Mate to see what people think of these companies
- Visit the website of each company and do some of your own research - Origin Internet and Mate
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Origin Internet vs Mate
Is Origin Internet better than Mate?
Both Origin Internet and Mate have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Origin Internet or Mate?
Origin Internet's cheapest NBN50 plan is the Experience at $54/month intro for 6 months, then $109/month. Mate's cheapest NBN50 plan is the Ripper at $70/month intro for 6 months, then $90/month. Mate is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Origin Internet or Mate?
Origin Internet scores 4.0 out of 5 on customer service vs Mate's 2.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Origin Internet's call centre is based in Australia and Mate's is based in Australia.
What plans do Origin Internet and Mate offer?
Origin Internet offers 3 NBN plans. Mate offers 12 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Origin Internet and Mate's call centres?
Origin Internet's customer support is based in Australia. Mate's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Origin Internet to Mate (or Mate to Origin Internet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Origin Internet
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Pretty average though have noticed less reliable service than being with Superloop directly
About Mate
They're generally okay and pretty stable. They aren't great at notifications about planned outages u til they've already started half the time.
My internet keeps dropping out so I wanted to change to nbn to the house rather than the curb. When you try to call this company you are on hold for…
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