Starlink vs Exetel - Which is the best broadband internet provider?

Starlink and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Starlink Exetel
About Starlink broadband NBN, wireless and adsl internet reviews and plan comparisons Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Partner
Starlink is a satellite internet provider owned and operated by Elon Musk’s company SpaceX. It is available in 36 countries globally and was launched in Australia in 2021. Starlink’s main advantage over conventional satellite internet providers is that its satellites orbit the earth at much lower altitudes which means that it is able to deliver faster internet with low latency. Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Go to Starlink Go to Exetel
Overall Rating [Not enough reviews] 4
Exetel has an overall rating of 4 out of 5 based on 12 reviews.
Exetel is a very good broadband internet provider according to our users.
Recommended [Not enough reviews] 92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability [Not enough reviews] 3.9
Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.
Customer Service [Not enough reviews] 4.3
Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money [Not enough reviews] 3.9
Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.
Technical Support [Not enough reviews] 3.9
Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Exetel uses call centres based in Australia and Sri Lanka.
Services Offered [Not enough reviews] Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan
Contact Details Starlink's phone number is:

and website is:
starlink.com
Exetel's phone number is:
13 39 38
and website is:
exetel.com.au
Read Reviews Read reviews of Starlink. Read reviews of Exetel.
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Starlink and Exetel NBN25 plans (25Mbps download speed)

Exetel broadband NBN reviews
Everyday
NBN
25 Mb/s
Unlimited data
$63.99/mth
$50.99 for first 6 months
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Starlink and Exetel NBN50 plans (50Mbps download speed)

Exetel broadband NBN reviews
Extra Value
NBN
50 Mb/s
Unlimited data
$79.99/mth
$60.99 for first 6 months
Go to site

Starlink and Exetel Ultrafast plans (>100Mbps download speed)

Exetel broadband NBN reviews
Family
NBN
100 Mb/s
Unlimited data
$84.99/mth
$65.99 for first 6 months
Go to site
Exetel broadband NBN reviews
Power home
NBN
100 Mb/s
Unlimited data
$94.99/mth
$75.99 for first 6 months
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Exetel broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$98.99/mth
$80.99 for first 6 months
Go to site
Exetel broadband NBN reviews
Lightspeed
NBN
500 Mb/s
Unlimited data
$139.95/mth
$119.95 for first 6 months
Go to site

Summary of Starlink and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Starlink rates higher overall than Exetel does.
  • Recommended: Starlink is more highly recommended than Exetel.
  • Reliability: Starlink rates higher for reliability than Exetel does.
  • Customer Service: Exetel rates higher for customer service than Starlink does.
  • Value for Money: Exetel rates higher for value for money than Starlink does.
  • Technical Support: Starlink and Exetel have pretty similar ratings in terms of technical support.

How to decide between Starlink and Exetel? - next steps

  • Read reviews of Starlink and Exetel to see what people think of these companies
  • Read our detailed information on Starlink and Exetel to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Starlink and Exetel
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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