Starlink vs SpinTel: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 12 first-person reviewer ratings (Starlink 7, SpinTel 5).
Starlink is a satellite internet service, owned and operated by SpaceX, aimed at regional and remote Australians who struggle with traditional broadband. SpinTel, on the other hand, is an established Australian NBN provider known for competitive pricing and reliable service, making it a popular choice for city dwellers. Reviews often highlight Starlink's performance in previously unserved areas, while SpinTel consistently gets good marks for value and customer support. Choosing between them usually comes down to where you live and what you're willing to pay.
Starlink and SpinTel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and SpinTel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Starlink | SpinTel |
|---|---|---|
| About |
 |
 |
| Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | |
| Go to Starlink | Go to SpinTel | |
| Overall Rating |
4.3
Starlink has a overall rating of 4.3 out of 5 based on 7 reviews. Starlink is a very good broadband internet provider according to our users. |
3.8
SpinTel has an overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users. |
| Recommended | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. |
| Reliability |
4.6 Starlink's reliability is rated as excellent by our users. Starlink has an overall rating of 4.6 out of 5 for reliability. |
3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
4.3 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4.3 out of 5 for customer service. |
3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money |
4 Starlink is rated as very good for value for money by our users. Starlink has an overall rating of 4 out of 5 for value for money. |
3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
4.4 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for technical support. |
4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | No, Starlink uses a mix of Australian based and overseas call centres for technical support. | No, SpinTel uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Starlink uses call centres based in . | SpinTel uses call centres based in Australia and Philippines. |
| Services Offered | Starlink offers a range of broadband and internet related services including internet plans. | SpinTel offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month. SpinTel - Fixed Wireless 25: 25Mbps, unlimited data for $69.95 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data | ||
| Cost of wireless broadband plan |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
|
| Contact Details |
Starlink's phone number is: and website is: starlink.com |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
| Read Reviews | Read reviews of Starlink. | Read reviews of SpinTel. |
| Go to Starlink | Go to SpinTel |
Starlink and SpinTel NBN25 plans (25Mbps download speed)
|
Fixed Wireless 25
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$69.95/mth
$56 for first 6 months |
Go to site |
|
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Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.95/mth
$44 for first 6 months |
Go to site |
Starlink and SpinTel NBN50 plans (50Mbps download speed)
Starlink and SpinTel Ultrafast plans (>100Mbps download speed)
|
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Wireless Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.95/mth
$74 for first 6 months |
Go to site |
|
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Home Plus
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$89.95/mth
$76 for first 6 months |
Go to site |
|
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Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
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Wireless Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
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Wireless Super
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Home Turbofast
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104.95/mth
$94 for first 6 months |
Go to site |
Summary of Starlink and SpinTel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than SpinTel does.
- Recommended: Starlink is more highly recommended than SpinTel.
- Reliability: Starlink rates higher for reliability than SpinTel does.
- Customer Service: Starlink rates higher for customer service than SpinTel does.
- Value for Money: Starlink rates higher for value for money than SpinTel does.
- Technical Support: Starlink and SpinTel have pretty similar ratings in terms of technical support.
How to decide between Starlink and SpinTel? - next steps
- Read reviews of Starlink and SpinTel to see what people think of these companies
- Visit the website of each company and do some of your own research - Starlink and SpinTel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Starlink vs SpinTel
Is Starlink better than SpinTel?
On Oz Broadband Reviews Starlink rates 4.3 out of 5 from 7 reviews and SpinTel rates 3.8 from 5 reviews. On recommend-to-a-friend, 100% of Starlink reviewers said they'd recommend the provider, vs 80% for SpinTel. On individual metrics, Starlink wins on reliability (4.6 vs 3.8) and customer service (4.3 vs 3.6) and value for money (4.0 vs 3.6). Read the full reviews above to form your own view.
Which has better customer service, Starlink or SpinTel?
Starlink scores 4.3 out of 5 on customer service vs SpinTel's 3.6, based on verified reviews on Oz Broadband Reviews.
What plans do Starlink and SpinTel offer?
Starlink offers 3 satellite plans. SpinTel offers 9 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Starlink to SpinTel (or SpinTel to Starlink)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
By far the best service I've ever used
A thorough reliable service that just keeps on getter better. And, though it rose in price recently, more options for plans were made available.
About SpinTel
Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…
Never had any issues. Easy to set up. Reliable. Good upload and download speed.
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