Tangerine vs Kogan Internet - Which is the best NBN internet provider?
Tangerine and Kogan Internet both offer competitive NBN plans, but they come from different corners of the market. Tangerine is an NBN specialist, often praised in reviews for its straightforward approach and solid customer service. Kogan Internet, on the other hand, is part of the broader Kogan retail empire, which can mean attractive bundles but sometimes a less focused NBN experience according to user feedback.
NBN plans from $72.90/mth · Partner
Tangerine and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | Kogan Internet |
|---|---|---|
| About |
 Partner |
 |
| Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. | |
| Go to Tangerine | Go to Kogan Internet | |
| Overall Rating |
3.6
Tangerine has a overall rating of 3.6 out of 5 based on 6 reviews. Tangerine is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 50% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.3 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.3 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Tangerine uses call centres based in Australia and Philippines. | [Not enough reviews] |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Value: 25Mbps, unlimited data for $72.9 per month. |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - Value Plus: 50Mbps, unlimited data for $89.9 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.9 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month. |
| Contact Details |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of Tangerine. | Read reviews of Kogan Internet. |
| Go to Tangerine | Go to Kogan Internet |
Tangerine and Kogan Internet NBN25 plans (25Mbps download speed)
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.9/mth
$58.9 for first 12 months |
Go to site |
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72.9/mth
$47.9 for first 6 months |
Go to site |
Tangerine and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.9/mth
$64.9 for first 6 months |
Go to site |
Tangerine and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Gold
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.9/mth
$84.9 for first 12 months |
Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.9/mth
$94.9 for first 12 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$114.9/mth
$89.9 for first 6 months |
Go to site |
Summary of Tangerine and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Kogan Internet rates higher overall than Tangerine does.
- Recommended: Kogan Internet is more highly recommended than Tangerine.
- Reliability: Tangerine and Kogan Internet have pretty similar ratings for reliability.
- Customer Service: Kogan Internet rates higher for customer service than Tangerine does.
- Value for Money: Kogan Internet rates higher for value for money than Tangerine does.
- Technical Support: Kogan Internet rates higher for technical support than Tangerine does.
How to decide between Tangerine and Kogan Internet? - next steps
- Read reviews of Tangerine and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Tangerine and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Tangerine vs Kogan Internet
Is Tangerine better than Kogan Internet?
Tangerine has 6 verified reviews on Oz Broadband Reviews and an overall rating of 3.6 out of 5. Kogan Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Tangerine or Kogan Internet?
Tangerine's cheapest NBN50 plan is the Value Plus at $64.90/month intro for 6 months, then $89.90/month. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Tangerine or Kogan Internet?
Kogan Internet scores 4.0 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Tangerine's call centre is based in Australia and the Philippines and Kogan Internet's is based in Australia.
What plans do Tangerine and Kogan Internet offer?
Tangerine offers 7 NBN plans and 3 wireless plans. Kogan Internet offers 6 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Tangerine and Kogan Internet's call centres?
Tangerine's customer support is based in Australia and the Philippines. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Tangerine to Kogan Internet (or Kogan Internet to Tangerine)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
No benefit for loyal customer, recommend change NBN supplier every 6 months to get introduction bonus.
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
About Kogan Internet
Things are going great so far. I would like to see a long term deal.
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
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