Tangerine vs Vocal - Which is the best NBN internet provider?

Tangerine and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Tangerine	Vocal
About	Partner
	Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.	Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.
	Go to Tangerine	Go to Vocal
Overall Rating	3.6 Tangerine has a overall rating of 3.6 out of 5 based on 7 reviews. Tangerine is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	57% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.1 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.1 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.1 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3.1 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.6 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.6 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Tangerine uses call centres based in Australia and Phillipines.	[Not enough reviews]
Services Offered	Tangerine offers a range of broadband and internet related services including NBN internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.
Cost of 50Mbps NBN Plan with unlimited data	Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month.
Cost of wireless broadband plan	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.	Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details	Tangerine's phone number is: and website is: tangerinetelecom.com.au	Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews	Read reviews of Tangerine.	Read reviews of Vocal.
	Go to Tangerine	Go to Vocal

Tangerine and Vocal NBN25 plans (25Mbps download speed)

nbn25 NBN 19 Mb/s Unlimited data	$53/mth	Go to site
nbn25 NBN 19 Mb/s Unlimited data	$59/mth	Go to site
Value NBN 25 Mb/s Unlimited data	$67.9/mth $49.9 for first 6 months	Go to site

Tangerine and Vocal NBN50 plans (50Mbps download speed)

	Value Plus NBN 50 Mb/s Unlimited data	$84.9/mth $61.9 for first 6 months	Go to site

Tangerine and Vocal Ultrafast plans (>100Mbps download speed)

Speedy Max NBN 1000 Mb/s Unlimited data	$88.9/mth $68.9 for first 6 months	Go to site
nbn250 NBN 200 Mb/s Unlimited data	$103/mth	Go to site
nbn250 NBN 200 Mb/s Unlimited data	$119/mth	Go to site
nbn1000 NBN 600 Mb/s Unlimited data	$128/mth	Go to site
nbn1000 NBN 600 Mb/s Unlimited data	$139/mth	Go to site

Summary of Tangerine and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: Tangerine rates higher overall than Vocal does.
Recommended: Tangerine is more highly recommended than Vocal.
Reliability: Tangerine rates higher for reliability than Vocal does.
Customer Service: Tangerine rates higher for customer service than Vocal does.
Value for Money: Tangerine rates higher for value for money than Vocal does.
Technical Support: Tangerine rates higher for technical support than Vocal does.

How to decide between Tangerine and Vocal? - next steps

Read reviews of Tangerine and Vocal to see what people think of these companies
Read our detailed information on Tangerine and Vocal to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - Tangerine and Vocal
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.