Telstra vs Starlink - Which is the best broadband internet provider?

Telstra and Starlink are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and Starlink internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Telstra	Starlink
About
	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.	Starlink is a satellite internet provider owned and operated by Elon Musk’s company SpaceX. It is available in 36 countries globally and was launched in Australia in 2021. Starlink’s main advantage over conventional satellite internet providers is that its satellites orbit the earth at much lower altitudes which means that it is able to deliver faster internet with low latency.
	Go to Telstra	Go to Starlink
Overall Rating	3.9 Telstra has a overall rating of 3.9 out of 5 based on 34 reviews. Telstra is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.2 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.9 Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.	[Not enough reviews]
Technical Support	4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Telstra uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Telstra uses call centres based in .	[Not enough reviews]
Services Offered	Telstra offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Telstra - Basic: 25Mbps, unlimited data for $89 per month.
Cost of 50Mbps NBN Plan with unlimited data	Telstra - Essential: 50Mbps, unlimited data for $105 per month.
Cost of wireless broadband plan	Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.
Contact Details	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au	Starlink's phone number is: and website is: starlink.com
Read Reviews	Read reviews of Telstra.	Read reviews of Starlink.
	Go to Telstra	Go to Starlink

Telstra and Starlink NBN25 plans (25Mbps download speed)

Basic NBN 25 Mb/s Unlimited data

$89/mth

Go to site

Telstra and Starlink NBN50 plans (50Mbps download speed)

	NBN 50 Business NBN 50 Mb/s Unlimited data	$100/mth $90 for first 6 months	Go to site
	Essential NBN 50 Mb/s Unlimited data	$105/mth $100 for first 6 months	Go to site

Telstra and Starlink Ultrafast plans (>100Mbps download speed)

	Premium NBN 100 Mb/s Unlimited data	$110/mth $9100 for first 6 months	Go to site
	Ultimate NBN 250 Mb/s Unlimited data	$130/mth $115 for first 6 months	Go to site
	Ultrafast NBN 815 Mb/s Unlimited data	$150/mth $130 for first 6 months	Go to site

Summary of Telstra and Starlink comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Starlink rates higher overall than Telstra does.
• Recommended: Starlink is more highly recommended than Telstra.
• Reliability: Starlink rates higher for reliability than Telstra does.
• Customer Service: Telstra and Starlink have pretty similar ratings for customer service.
• Value for Money: Starlink rates higher for value for money than Telstra does.
• Technical Support: Telstra and Starlink have pretty similar ratings in terms of technical support.

How to decide between Telstra and Starlink? - next steps

• Read reviews of Telstra and Starlink to see what people think of these companies
• Read our detailed information on Telstra and Starlink to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Telstra and Starlink
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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