Telstra vs Vodafone - Which is the best broadband internet provider?

Telstra and Vodafone are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and Vodafone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Telstra	Vodafone
About	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.	Vodafone is a large telecommunications company that offers NBN and wireless broadband plans.
Overall Rating	3.7 Telstra has a overall rating of 3.7 out of 5 based on 45 reviews over the last 24 months. Telstra is a good broadband internet provider according to reviews submitted to this site.	3.8 Vodafone has an overall rating of 3.8 out of 5 based on 9 reviews over the last 24 months. Vodafone is a good broadband internet provider according to reviews submitted to this site.
Recommended	71% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.	67% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider.
Reliability	4.1 Telstra's reliability is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4.1 out of 5 for reliability.	3.7 Vodafone's reliability is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.7 out of 5 for reliability.
Customer Service	3.7 Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.7 out of 5 for customer service.	4.1 Vodafone's customer service is rated as very good by users who have submitted reviews to this site. Vodafone has an overall rating of 4.1 out of 5 for customer service.
Value for Money	3.2 Telstra is rated as ok for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.2 out of 5 for value for money.	3.6 Vodafone is rated as good for value for money by users who have submitted reviews to this site. Vodafone has an overall rating of 3.6 out of 5 for value for money.
Technical Support	3.7 Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.7 out of 5 for technical support.	3.8 Vodafone's technical support is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for technical support.
Australian based technical support	No, Telstra uses a mix of Australian based and overseas call centres for technical support.	No, Vodafone uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	Telstra uses call centres based in .	Vodafone uses call centres based in Unknown.
Services Offered	Telstra offers a range of broadband and internet related services including internet plans.	Vodafone offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Telstra - Basic: 25Mbps, unlimited data for $80 per month.	Vodafone - nbn25: 25Mbps, unlimited data for $75 per month.
Cost of 50Mbps NBN Plan with unlimited data	Telstra - Essential: 50Mbps, unlimited data for $95 per month.	Vodafone - nbn50: 50Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan	Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.	Vodafone - 30GB (4G): 25Mbps, 30 GB for $20 per month.
Contact Details	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au	Vodafone's phone number is: and website is: vodafone.com.au
Read Reviews	Read reviews of Telstra.	Read reviews of Vodafone.

Telstra and Vodafone NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Vodafone	nbn25 (NBN) (Month by month)	$75	$75	25 Mb/s	Unlim	Contact
Telstra	Basic (NBN) (Month by month)	$80	$80	25 Mb/s	Unlim	Contact

Telstra and Vodafone NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Vodafone	nbn50 (NBN) (Month by month)	$80	$80	50 Mb/s	Unlim	Contact
Telstra	Essential (NBN) (Month by month)	$95 $85 for first 6 months	$92.5	50 Mb/s	Unlim	Contact
Telstra	NBN 50 Business (NBN) (Month by month)	$100 $90 for first 6 months	$97.5	50 Mb/s	Unlim	Contact

Telstra and Vodafone Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Vodafone	Home Fast (NBN) (Month by month)	$95	$95	90 Mb/s	Unlim	Contact
Telstra	Premium (NBN) (Month by month)	$110 $90 for first 6 months	$105	100 Mb/s	Unlim	Contact
Vodafone	Home Superfast (NBN) (Month by month)	$130	$130	200 Mb/s	Unlim	Contact
Telstra	Ultimate (NBN) (Month by month)	$140 $110 for first 6 months	$132.5	250 Mb/s	Unlim	Contact
Vodafone	Home Ultrafast (NBN) (Month by month)	$150	$150	250 Mb/s	Unlim	Contact

Summary of Telstra and Vodafone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Telstra and Vodafone have pretty similiar ratings overall.
• Recommended: Telstra and Vodafone are recommended about the same.
• Reliability: Telstra rates higher for reliability than Vodafone does.
• Customer Service: Vodafone rates higher for customer service than Telstra does.
• Value for Money: Vodafone rates higher for value for money than Telstra does.
• Technical Support: Telstra and Vodafone have pretty similar ratings in terms of technical support.

How to decide between Telstra and Vodafone? - next steps

• Read reviews of Telstra and Vodafone to see what people think of these companies
• Read our detailed information on Telstra and Vodafone to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Telstra and Vodafone
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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