TPG vs Dodo - Which is the best NBN internet provider?
Dodo and TPG both offer NBN, but they cater to different priorities. Dodo is generally the cheaper option, often appealing to those looking for a basic, budget-friendly connection. On the other hand, TPG, while a bit pricier, frequently earns praise from customers for its reliable connections and consistent speeds, making it a solid choice if stability is your main concern.
TPG and Dodo are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Dodo internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Dodo |
|---|---|---|
| About |
 |
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| TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | |
| Go to TPG | Go to Dodo | |
| Overall Rating |
4
TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users. |
3.8
Dodo has an overall rating of 3.8 out of 5 based on 5 reviews. Dodo is a good broadband internet provider according to our users. |
| Recommended | 87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. |
| Reliability |
4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability. |
3.8 Dodo's reliability is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
4 Dodo's customer service is rated as very good by our users. Dodo has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support. |
3.8 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | No, Dodo uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | Dodo uses call centres based in Overseas. |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Dodo - Everyday NBN25/10: 25Mbps, unlimited data for $73.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $89.99 per month. |
Dodo - Value NBN50/20: 50Mbps, unlimited data for $87.99 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
| Read Reviews | Read reviews of TPG. | Read reviews of Dodo. |
| Go to TPG | Go to Dodo |
TPG and Dodo NBN25 plans (25Mbps download speed)
|
Everyday NBN25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$73.99/mth
$43.99 for first 6 months |
Go to site |
TPG and Dodo NBN50 plans (50Mbps download speed)
|
|
Value NBN50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$87.99/mth
$57.99 for first 6 months |
Go to site |
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
TPG and Dodo Ultrafast plans (>100Mbps download speed)
|
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Fast Plus NBN500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
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Fast NBN100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
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NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 12 months |
Go to site |
|
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Superfast NBN750/50
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Ultrafast NBN1000/100
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
|
|
NBN Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of TPG and Dodo comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG and Dodo have pretty similiar ratings overall.
- Recommended: TPG is more highly recommended than Dodo.
- Reliability: TPG rates higher for reliability than Dodo does.
- Customer Service: TPG and Dodo have pretty similar ratings for customer service.
- Value for Money: TPG and Dodo have pretty similar ratings in terms of value for money.
- Technical Support: TPG rates higher for technical support than Dodo does.
How to decide between TPG and Dodo? - next steps
- Read reviews of TPG and Dodo to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Dodo
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Dodo
Is TPG better than Dodo?
On Oz Broadband Reviews TPG rates 4 out of 5 from 15 reviews and Dodo rates 3.8 from 5 reviews. On recommend-to-a-friend, 87% of TPG reviewers said they'd recommend the provider, vs 80% for Dodo. Read the full reviews above to form your own view.
Which is cheaper for NBN50, TPG or Dodo?
TPG's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Dodo's cheapest NBN50 plan is the Value NBN50/20 at $57.99/month intro for 6 months, then $87.99/month. Dodo is cheaper on the ongoing price after any intro period ends.
Which has better customer service, TPG or Dodo?
TPG and Dodo score similarly on customer service, 4.1 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and Dodo's is based overseas.
What plans do TPG and Dodo offer?
TPG offers 3 NBN plans, 2 fibre plans and 2 wireless plans. Dodo offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are TPG and Dodo's call centres?
TPG's customer support is based in Australia, India and the Philippines. Dodo's customer support is based overseas. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to Dodo (or Dodo to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
the connection is so reliable. I have been with them for years.
Connecting and staying connected with TPG was easy, never had any outages or issues in 10 years. Getting download information is not simple though,…
About Dodo
Good value given the low price and decent connection reliability.
It's a pretty solid budget internet option, it’s cheap, unlimited, and fast enough for streaming, browsing, and working from home without much…
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