TPG vs Mate - Which is the best NBN internet provider?

TPG and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	TPG	Mate
About
	TPG merged with Vodaphone in 2020 and also own iiNet.	Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
	Go to TPG	Go to Mate
Overall Rating	4 TPG has a overall rating of 4 out of 5 based on 19 reviews. TPG is a very good broadband internet provider according to our users.	2.9 Mate has an overall rating of 2.9 out of 5 based on 8 reviews. Mate is an ok broadband internet provider according to our users.
Recommended	84% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.	38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability	4.2 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability.	2.6 Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service	3.7 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.7 out of 5 for customer service.	2.8 Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money	3.9 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money.	3.3 Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support	4 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4 out of 5 for technical support.	3 Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support	No, TPG uses a mix of Australian based and overseas call centres for technical support.	Yes, Mate does have Australian based technical support.
Call Centre Location	TPG uses call centres based in Australia, India and Philippines.	Mate uses call centres based in Australia.
Services Offered	TPG offers a range of broadband and internet related services including internet plans.	Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	TPG - NBN25: 25Mbps, unlimited data for $74.99 per month.	Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data	TPG - NBN50: 50Mbps, unlimited data for $79.99 per month.	Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan	TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details	TPG's phone number is: 13 14 23 and website is: tpg.com.au	Mate's phone number is: 13 14 13 and website is: letsbemates.com.au
Read Reviews	Read reviews of TPG.	Read reviews of Mate.
	Go to TPG	Go to Mate

TPG and Mate NBN25 plans (25Mbps download speed)

	Crikey NBN 25 Mb/s Unlimited data	$70/mth $40 for first 6 months	Go to site
	NBN25 NBN 25 Mb/s Unlimited data	$74.99/mth	Go to site

TPG and Mate NBN50 plans (50Mbps download speed)

	NBN50 NBN 50 Mb/s Unlimited data	$79.99/mth	Go to site
	Ripper NBN 49 Mb/s Unlimited data	$80/mth $60 for first 6 months	Go to site

TPG and Mate Ultrafast plans (>100Mbps download speed)

NBN100 NBN 100 Mb/s Unlimited data	$89.99/mth $79.99 for first 6 months	Go to site
No Worries NBN 97 Mb/s Unlimited data	$90/mth $60 for first 6 months	Go to site
Home Superfast NBN 250 Mb/s Unlimited data	$94.99/mth	Go to site
You Beaut NBN 97 Mb/s Unlimited data	$100/mth $70 for first 6 months	Go to site
Home Ultrafast NBN 800 Mb/s Unlimited data	$104.99/mth	Go to site
Fair Dinkum NBN 231 Mb/s Unlimited data	$115/mth $85 for first 6 months	Go to site

Summary of TPG and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: TPG rates higher overall than Mate does.
Recommended: TPG is more highly recommended than Mate.
Reliability: TPG rates higher for reliability than Mate does.
Customer Service: TPG rates higher for customer service than Mate does.
Value for Money: TPG rates higher for value for money than Mate does.
Technical Support: TPG rates higher for technical support than Mate does.

How to decide between TPG and Mate? - next steps

Read reviews of TPG and Mate to see what people think of these companies
Read our detailed information on TPG and Mate to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - TPG and Mate
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.