TPG vs Starlink - Which is the best NBN internet provider?
TPG is a well-established NBN provider, often praised by long-term customers for its reliable connections and consistent speeds, making it a solid choice for urban and suburban homes. On the other hand, Starlink is a satellite internet service designed to bring high-speed broadband to regional and remote areas where traditional NBN struggles. While TPG offers more budget-friendly NBN plans, Starlink's higher price point reflects its unique capability to deliver fast internet where other options fall short. Ultimately, TPG suits those after stable NBN performance, whereas Starlink is the go-to for remote connectivity.
TPG and Starlink are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Starlink internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Starlink |
|---|---|---|
| About |
 |
 |
| TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | |
| Go to TPG | Go to Starlink | |
| Overall Rating |
4
TPG has a overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | [Not enough reviews] |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data | ||
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $84.99 per month. |
|
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Starlink's phone number is: and website is: starlink.com |
| Read Reviews | Read reviews of TPG. | Read reviews of Starlink. |
| Go to TPG | Go to Starlink |
TPG and Starlink NBN25 plans (25Mbps download speed)
TPG and Starlink NBN50 plans (50Mbps download speed)
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.99/mth
$64.99 for first 6 months |
Go to site |
TPG and Starlink Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$64.99 for first 6 months |
Go to site |
Summary of TPG and Starlink comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than TPG does.
- Recommended: Starlink is more highly recommended than TPG.
- Reliability: Starlink rates higher for reliability than TPG does.
- Customer Service: TPG and Starlink have pretty similar ratings for customer service.
- Value for Money: Starlink rates higher for value for money than TPG does.
- Technical Support: Starlink rates higher for technical support than TPG does.
How to decide between TPG and Starlink? - next steps
- Read reviews of TPG and Starlink to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Starlink
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Starlink
Is TPG better than Starlink?
TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Starlink has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which has better customer service, TPG or Starlink?
Starlink scores 4.3 out of 5 on customer service vs TPG's 4.1, based on verified reviews on Oz Broadband Reviews.
What plans do TPG and Starlink offer?
TPG offers 2 wireless plans, 2 NBN plans and 2 fibre plans. Starlink offers 4 satellite plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from TPG to Starlink (or Starlink to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
the connection is so reliable. I have been with them for years.
Connecting and staying connected with TPG was easy, never had any outages or issues in 10 years. Getting download information is not simple though,…
About Starlink
As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not…
Did not start well but now working as expected
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