Vocal vs iinet - Which is the best broadband internet provider?

Vocal and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and iinet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Vocal iinet
About Vocal broadband NBN, wireless and adsl internet reviews and plan comparisons iinet broadband NBN, wireless and adsl internet reviews and plan comparisons
Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services. iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.
Go to Vocal Go to iinet
Overall Rating [Not enough reviews] 4
iinet has an overall rating of 4 out of 5 based on 18 reviews.
iinet is a very good broadband internet provider according to our users.
Recommended [Not enough reviews] 78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.
Reliability [Not enough reviews] 3.9
iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability.
Customer Service [Not enough reviews] 4.1
iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service.
Value for Money [Not enough reviews] 3.9
iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money.
Technical Support [Not enough reviews] 4.1
iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, iinet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] iinet uses call centres based in Australia, Philippines and South Africa.
Services Offered [Not enough reviews] iinet offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $74.99 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $84.99 per month.
Cost of wireless broadband plan Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details Vocal's phone number is:
1300 796700
and website is:
vocal.com.au
iinet's phone number is:
13 19 17
and website is:
iinet.net.au
Read Reviews Read reviews of Vocal. Read reviews of iinet.
Go to Vocal Go to iinet

Vocal and iinet NBN25 plans (25Mbps download speed)

Vocal broadband NBN reviews
nbn25
NBN
19 Mb/s
Unlimited data
$53/mth Go to site
Vocal broadband NBN reviews
nbn25
NBN
19 Mb/s
Unlimited data
$59/mth Go to site
iinet broadband NBN reviews
NBN25
NBN
25 Mb/s
Unlimited data
$74.99/mth Go to site

Vocal and iinet NBN50 plans (50Mbps download speed)

iinet broadband NBN reviews
NBN50
NBN
50 Mb/s
Unlimited data
$84.99/mth Go to site

Vocal and iinet Ultrafast plans (>100Mbps download speed)

iinet broadband NBN reviews
NBN100
NBN
100 Mb/s
Unlimited data
$89.99/mth Go to site
iinet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$99/mth
$99.99 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn250
NBN
200 Mb/s
Unlimited data
$103/mth Go to site
iinet broadband NBN reviews
Ultrafast
NBN
800 Mb/s
Unlimited data
$109/mth
$119.99 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn250
NBN
200 Mb/s
Unlimited data
$119/mth Go to site
Vocal broadband NBN reviews
nbn1000
NBN
600 Mb/s
Unlimited data
$128/mth Go to site
Vocal broadband NBN reviews
nbn1000
NBN
600 Mb/s
Unlimited data
$139/mth Go to site

Summary of Vocal and iinet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet rates higher overall than Vocal does.
  • Recommended: iinet is more highly recommended than Vocal.
  • Reliability: iinet rates higher for reliability than Vocal does.
  • Customer Service: iinet rates higher for customer service than Vocal does.
  • Value for Money: iinet rates higher for value for money than Vocal does.
  • Technical Support: iinet rates higher for technical support than Vocal does.

How to decide between Vocal and iinet? - next steps

  • Read reviews of Vocal and iinet to see what people think of these companies
  • Read our detailed information on Vocal and iinet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Vocal and iinet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.