Vocal vs Mate - Which is the best NBN internet provider?

Vocal and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Vocal	Mate
About
	Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.	Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
	Go to Vocal	Go to Mate
Overall Rating	[Not enough reviews]	2.9 Mate has an overall rating of 2.9 out of 5 based on 8 reviews. Mate is an ok broadband internet provider according to our users.
Recommended	[Not enough reviews]	38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	2.6 Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service	[Not enough reviews]	2.8 Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.3 Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support	[Not enough reviews]	3 Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	Yes, Mate does have Australian based technical support.
Call Centre Location	[Not enough reviews]	Mate uses call centres based in Australia.
Services Offered	[Not enough reviews]	Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data		Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data		Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan	Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details	Vocal's phone number is: 1300 796700 and website is: vocal.com.au	Mate's phone number is: 13 14 13 and website is: letsbemates.com.au
Read Reviews	Read reviews of Vocal.	Read reviews of Mate.
	Go to Vocal	Go to Mate

Vocal and Mate NBN25 plans (25Mbps download speed)

nbn25 NBN 19 Mb/s Unlimited data	$53/mth	Go to site
nbn25 NBN 19 Mb/s Unlimited data	$59/mth	Go to site
Crikey NBN 25 Mb/s Unlimited data	$70/mth $40 for first 6 months	Go to site

Vocal and Mate NBN50 plans (50Mbps download speed)

	Ripper NBN 49 Mb/s Unlimited data	$80/mth $60 for first 6 months	Go to site

Vocal and Mate Ultrafast plans (>100Mbps download speed)

No Worries NBN 97 Mb/s Unlimited data	$90/mth $60 for first 6 months	Go to site
You Beaut NBN 97 Mb/s Unlimited data	$100/mth $70 for first 6 months	Go to site
nbn250 NBN 200 Mb/s Unlimited data	$103/mth	Go to site
Fair Dinkum NBN 231 Mb/s Unlimited data	$115/mth $85 for first 6 months	Go to site
nbn250 NBN 200 Mb/s Unlimited data	$119/mth	Go to site
nbn1000 NBN 600 Mb/s Unlimited data	$128/mth	Go to site
nbn1000 NBN 600 Mb/s Unlimited data	$139/mth	Go to site

Summary of Vocal and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: Mate rates higher overall than Vocal does.
Recommended: Mate is more highly recommended than Vocal.
Reliability: Vocal rates higher for reliability than Mate does.
Customer Service: Mate rates higher for customer service than Vocal does.
Value for Money: Mate rates higher for value for money than Vocal does.
Technical Support: Mate rates higher for technical support than Vocal does.

How to decide between Vocal and Mate? - next steps

Read reviews of Vocal and Mate to see what people think of these companies
Read our detailed information on Vocal and Mate to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - Vocal and Mate
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.