Vocal vs Tangerine - Which is the best broadband internet provider?

Vocal and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and Tangerine internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Vocal Tangerine
About Vocal broadband NBN, wireless and adsl internet reviews and plan comparisons Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons
Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services. Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
Go to Vocal Go to Tangerine
Overall Rating [Not enough reviews] 3.9
Tangerine has an overall rating of 3.9 out of 5 based on 10 reviews.
Tangerine is a good broadband internet provider according to our users.
Recommended [Not enough reviews] 80% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.
Reliability [Not enough reviews] 4.2
Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability.
Customer Service [Not enough reviews] 3.7
Tangerine's customer service is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for customer service.
Value for Money [Not enough reviews] 3.9
Tangerine is rated as good for value for money by our users. Tangerine has an overall rating of 3.9 out of 5 for value for money.
Technical Support [Not enough reviews] 3.9
Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Tangerine uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Tangerine uses call centres based in Australia and Phillipines.
Services Offered [Not enough reviews] Tangerine offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.
Cost of 50Mbps NBN Plan with unlimited data Tangerine - Value Plus: 50Mbps, unlimited data for $82.9 per month.
Cost of wireless broadband plan Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details Vocal's phone number is:
1300 796700
and website is:
vocal.com.au
Tangerine's phone number is:

and website is:
tangerinetelecom.com.au
Read Reviews Read reviews of Vocal. Read reviews of Tangerine.
Go to Vocal Go to Tangerine

Vocal and Tangerine NBN25 plans (25Mbps download speed)

Vocal broadband NBN reviews
nbn25
NBN
19 Mb/s
Unlimited data
$53/mth Go to site
Vocal broadband NBN reviews
nbn25
NBN
19 Mb/s
Unlimited data
$59/mth Go to site
Tangerine broadband NBN reviews
Value
NBN
25 Mb/s
Unlimited data
$67.9/mth
$47.9 for first 6 months
Go to site

Vocal and Tangerine NBN50 plans (50Mbps download speed)

Tangerine broadband NBN reviews
Value Plus
NBN
50 Mb/s
Unlimited data
$82.9/mth
$62.9 for first 6 months
Go to site

Vocal and Tangerine Ultrafast plans (>100Mbps download speed)

Tangerine broadband NBN reviews
Speedy
NBN
100 Mb/s
Unlimited data
$85.9/mth
$65.9 for first 6 months
Go to site
Tangerine broadband NBN reviews
Speedy Plus
NBN
100 Mb/s
Unlimited data
$89.9/mth
$74.9 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn250
NBN
200 Mb/s
Unlimited data
$103/mth Go to site
Tangerine broadband NBN reviews
Superspeedy
NBN
250 Mb/s
Unlimited data
$104.9/mth
$84.9 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn250
NBN
200 Mb/s
Unlimited data
$119/mth Go to site
Tangerine broadband NBN reviews
Ultraspeedy
NBN
700 Mb/s
Unlimited data
$124.9/mth
$104.9 for first 6 months
Go to site
Vocal broadband NBN reviews
nbn1000
NBN
600 Mb/s
Unlimited data
$128/mth Go to site
Vocal broadband NBN reviews
nbn1000
NBN
600 Mb/s
Unlimited data
$139/mth Go to site

Summary of Vocal and Tangerine comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Tangerine rates higher overall than Vocal does.
  • Recommended: Tangerine is more highly recommended than Vocal.
  • Reliability: Tangerine rates higher for reliability than Vocal does.
  • Customer Service: Tangerine rates higher for customer service than Vocal does.
  • Value for Money: Tangerine rates higher for value for money than Vocal does.
  • Technical Support: Tangerine rates higher for technical support than Vocal does.

How to decide between Vocal and Tangerine? - next steps

  • Read reviews of Vocal and Tangerine to see what people think of these companies
  • Read our detailed information on Vocal and Tangerine to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Vocal and Tangerine
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.