Vocal vs Vodafone - Which is the best broadband internet provider?

Vocal and Vodafone are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and Vodafone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Vocal Vodafone
About Vocal broadband NBN, wireless and adsl internet reviews and plan comparisons
Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.
Vodafone broadband NBN, wireless and adsl internet reviews and plan comparisons
Vodafone is a large telecommunications company that offers NBN and wireless broadband plans.
Overall Rating [Not enough reviews] 3.9
Vodafone has an overall rating of 3.9 out of 5 based on 5 reviews over the last 12 months.
Vodafone is a good broadband internet provider according to reviews submitted to this site.
Recommended [Not enough reviews] 80% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider.
Reliability [Not enough reviews] 3.6
Vodafone's reliability is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.6 out of 5 for reliability.
Customer Service [Not enough reviews] 4.4
Vodafone's customer service is rated as very good by users who have submitted reviews to this site. Vodafone has an overall rating of 4.4 out of 5 for customer service.
Value for Money [Not enough reviews] 3.8
Vodafone is rated as good for value for money by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for value for money.
Technical Support [Not enough reviews] 3.8
Vodafone's technical support is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Vodafone uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Vodafone uses call centres based in Unknown.
Services Offered [Not enough reviews] Vodafone offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Vodafone - nbn25: 25Mbps, unlimited data for $75 per month.
Cost of 50Mbps NBN Plan with unlimited data Vodafone - nbn50: 50Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Vodafone - 30GB (4G): 25Mbps, 30 GB for $20 per month.
Contact Details Vocal's phone number is: 1300 796700 and website is: vocal.com.au Vodafone's phone number is: and website is: vodafone.com.au
Read Reviews Read reviews of Vocal. Read reviews of Vodafone.

Vocal and Vodafone NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vocal broadband NBN reviews Vocal nbn25
(NBN)
(12 month contract)
$55 $55 19 Mb/s Unlim
Vocal broadband NBN reviews Vocal nbn25
(NBN)
(Month by month)
$59
Setup Fee: $150
$65.25 19 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone nbn25
(NBN)
(Month by month)
$75 $75 25 Mb/s Unlim

Vocal and Vodafone NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vodafone broadband NBN reviews Vodafone nbn50
(NBN)
(Month by month)
$80 $80 50 Mb/s Unlim

Vocal and Vodafone Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vodafone broadband NBN reviews Vodafone Home Fast
(NBN)
(Month by month)
$95 $95 90 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone Home Superfast
(NBN)
(Month by month)
$130 $130 200 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone Home Ultrafast
(NBN)
(Month by month)
$150 $150 250 Mb/s Unlim

Summary of Vocal and Vodafone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Vodafone rates higher overall than Vocal does.
  • Recommended: Vodafone is more highly recommended than Vocal.
  • Reliability: Vodafone rates higher for reliability than Vocal does.
  • Customer Service: Vodafone rates higher for customer service than Vocal does.
  • Value for Money: Vodafone rates higher for value for money than Vocal does.
  • Technical Support: Vodafone rates higher for technical support than Vocal does.

How to decide between Vocal and Vodafone? - next steps

  • Read reviews of Vocal and Vodafone to see what people think of these companies
  • Read our detailed information on Vocal and Vodafone to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Vocal and Vodafone
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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