Last updated: 15 August 2026
Moose Mobile is one of the most clicked providers on this site: readers followed links to Moose more than 1,500 times in the last year. Yet “moose nbn review” searches mostly come up empty, including here until now. So this is our honest look at Moose Mobile’s NBN plans: what they cost, what we actually know about the service, and where the gaps in the picture are. Fair warning that one of those gaps is review volume, and if you’re a Moose customer you can fix that at the bottom of this post.
Who is Moose Mobile?
Moose is an Australian provider on the Optus network, best known for cheap mobile plans. They’ve been around since 2015, sell online only, and added NBN plans to the lineup more recently. Like most smaller providers they don’t own network infrastructure: your NBN connection runs over the same wholesale network as everyone else’s, so the questions that matter are price, how much capacity they buy at peak, and what happens when you need support.
Moose Mobile NBN plans and pricing
Current plans from our database:
Two things stand out. The Turbo deal is genuinely sharp: 500 Mbps at $63.80 for six months is NBN 50 money for ten times the speed, and even the ongoing $86.80 undercuts most of the market at that tier. On the other hand, the Value and Premium plans are unremarkable; $83.80 for NBN 50 with no intro discount is beaten by half the market, including several providers on our deals page.
What do customers say?
Here’s where we have to be straight with you: our review database holds exactly one Moose Mobile review. It rates them 4 out of 5, with “low prices and quick customer service turnaround” on the pros side and “service isn’t always stable” as the con. One review is an anecdote, not a dataset, and we won’t pretend otherwise. For comparison, providers like Aussie Broadband carry over 150 reviews on this site.
The wider picture: in August 2026 Moose publicly apologised for service problems that hit customers during a network transition, an episode that got plenty of attention on r/nbn. Owning a mistake publicly counts for something in this industry, but it also matches the one con in our review data: stability has been the question mark.
Who should consider Moose?
If you want big speed on a budget and you’re comfortable with a smaller online-only provider, the Turbo deal is one of the better value plays on the market right now. If reliability and support depth are what you’re paying for, the data (thin as it is on Moose, deep on everyone else) points to our reliability ranking, where the top of the table has hundreds of reviews behind it. And if you’re mainly after cheap, compare the cheapest unlimited plans before deciding; Moose’s entry tiers aren’t the bargain their mobile plans are.
Frequently asked questions
Is Moose Mobile good for NBN?
The honest answer is that the data is thin. Their Turbo NBN 500 deal is excellent value, their entry plans are ordinary, and our single customer review (4/5) praises price and support speed while flagging stability. We’d like more reviews before calling it either way.
What network does Moose Mobile use?
Moose mobile plans run on the Optus network. Their NBN plans run on the NBN like everyone else’s; the provider choice affects price, peak-time capacity and support.
Is Moose Mobile Australian?
Yes, Moose is Australian, selling online only since 2015. Phone support is on 1300 566 673.
Been with Moose? Tell everyone
One review is not enough to judge a provider on, and Moose deserves better than an anecdote either way. If you’re a current or former Moose customer, write a two minute review and make this page more useful for the next person. You can also see the running numbers on Moose’s review page.
For transparency: Moose is not a commercial partner of this site. Nobody paid for this review and no link on this page earns us a commission.
