Last updated: 15 August 2026
iiNet is one of the oldest names in Australian internet and one of the most reviewed providers on this site: 167 reviews stretching back through the ADSL era. The interesting part is what’s happened lately. iiNet’s recent scores are running well above their long term average, and that turnaround is worth understanding before you write them off based on an old reputation.
Who is iiNet?
Founded in Perth in 1993, iiNet grew into Australia’s second largest DSL provider before being bought by TPG in 2015; since the 2020 merger it sits inside TPG Telecom alongside TPG and Vodafone. We’ve mapped the ownership in our who owns what guide. The brand kept its own plans, pricing and support operation.
The ratings turnaround
Across all 167 reviews on this site, iiNet averages 2.32 out of 5. That number is dominated by the ADSL and early NBN years. Look at just the recent era and it’s a different provider: reviews from the last three years average 3.87, with reliability at 3.91, and 88% of recent reviewers would recommend them. The same pattern shows up for TPG, and it’s consistent across the sub scores, which suggests something genuinely changed inside TPG Telecom’s operations rather than a statistical fluke. This week’s reviews are typical of the newer tone: “still not many customers on my node, speeds are good!” (4.5 stars) and “great speeds, affordable, almost no outright fees” (4 stars, with some reliability caveats).
iiNet plans and pricing
Who suits iiNet?
If you want a big provider with a long track record, current pricing from around $59.99 and the recent scores to back it up, iiNet is a reasonable mainstream pick, particularly on FTTP where the recent reviews are strongest. If top-rated support is the priority, the specialists still lead: our support ranking has the current order. And it’s always worth checking the deals page before signing anything; intro discounts change the maths.
Frequently asked questions
Is iiNet good now?
Recent review data on this site says materially better than their long term reputation: the last three years of reviews average 3.87 out of 5 with 88% would-recommend, against an all-time average of 2.32 dominated by the ADSL era.
Who owns iiNet?
TPG Telecom, since TPG bought iiNet in 2015. The group also includes TPG and Vodafone home internet.
Does iiNet have contracts?
iiNet’s current NBN plans are month to month with no lock-in, like most of the market. Check the live plan table above for current pricing.
All 167 iiNet reviews are on the iiNet review page, where you can also add your own. For transparency: iiNet is not a commercial partner of this site.
