Dodo vs iinet - Which is the best NBN internet provider?
Dodo and iinet both offer NBN, but they cater to different crowds; Dodo is generally seen as the budget-friendly option, often appealing to those prioritising a lower monthly bill. On the other hand, iinet, owned by TPG Telecom, tends to position itself as a more premium provider, with real reviews suggesting a focus on reliable service and customer support, even if it means paying a bit more. Ultimately, Dodo suits the cost-conscious, while iinet is for those who value stability.
Dodo and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Dodo and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Dodo | iinet |
|---|---|---|
| About |
 |
 |
| Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | |
| Go to Dodo | Go to iinet | |
| Overall Rating | [Not enough reviews] |
3.8
iinet has an overall rating of 3.8 out of 5 based on 5 reviews. iinet is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 80% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.6 iinet's customer service is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.6 iinet's technical support is rated as good by our users. iinet has an overall rating of 3.6 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | [Not enough reviews] | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Dodo - nbn25: 25Mbps, unlimited data for $71.99 per month. |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Dodo - nbn50: 50Mbps, unlimited data for $85.99 per month. |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
iinet - Home Wireless (4G): 15Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of Dodo. | Read reviews of iinet. |
| Go to Dodo | Go to iinet |
Dodo and iinet NBN25 plans (25Mbps download speed)
|
nbn25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.99/mth
$41.99 for first 6 months |
Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
Dodo and iinet NBN50 plans (50Mbps download speed)
|
|
nbn50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85.99/mth
$55.99 for first 6 months |
Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
Dodo and iinet Ultrafast plans (>100Mbps download speed)
|
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nbn100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
nbn700
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
nbn840
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of Dodo and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Dodo and iinet have pretty similiar ratings overall.
- Recommended: iinet is more highly recommended than Dodo.
- Reliability: iinet rates higher for reliability than Dodo does.
- Customer Service: Dodo rates higher for customer service than iinet does.
- Value for Money: Dodo rates higher for value for money than iinet does.
- Technical Support: Dodo rates higher for technical support than iinet does.
How to decide between Dodo and iinet? - next steps
- Read reviews of Dodo and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - Dodo and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Dodo vs iinet
Is Dodo better than iinet?
iinet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Dodo has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Dodo or iinet?
Dodo's cheapest NBN50 plan is the nbn50 at $55.99/month intro for 6 months, then $85.99/month. iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Dodo is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Dodo or iinet?
Dodo scores 4.0 out of 5 on customer service vs iinet's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Dodo's call centre is based overseas and iinet's is based in Australia, the Philippines and South Africa.
What plans do Dodo and iinet offer?
Dodo offers 6 NBN plans. iinet offers 5 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Dodo and iinet's call centres?
Dodo's customer support is based overseas. iinet's customer support is based in Australia, the Philippines and South Africa. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Dodo to iinet (or iinet to Dodo)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Dodo
not as cheap as I'd like (free ideally), but generally the product is good and reliable
It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast…
About iinet
All is still good No complaints
Stable connection with little drop outs. Whenever i need help its always some one who doesnt know and you get bounced around on the phone for 1 hour
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