iinet vs Dodo: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 16 first-person reviewer ratings (iinet 8, Dodo 8).
Dodo and iinet both offer NBN, but they cater to different crowds; Dodo is generally seen as the budget-friendly option, often appealing to those prioritising a lower monthly bill. On the other hand, iinet, owned by TPG Telecom, tends to position itself as a more premium provider, with real reviews suggesting a focus on reliable service and customer support, even if it means paying a bit more. Ultimately, Dodo suits the cost-conscious, while iinet is for those who value stability.
iinet and Dodo are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Dodo internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iinet | Dodo |
|---|---|---|
| About |
 |
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| iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | |
| Go to iinet | Go to Dodo | |
| Overall Rating |
4
iinet has a overall rating of 4 out of 5 based on 8 reviews. iinet is a very good broadband internet provider according to our users. |
3.5
Dodo has an overall rating of 3.5 out of 5 based on 8 reviews. Dodo is a good broadband internet provider according to our users. |
| Recommended | 88% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. | 63% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. |
| Reliability |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
3.3 Dodo's reliability is rated as ok by our users. Dodo has an overall rating of 3.3 out of 5 for reliability. |
| Customer Service |
4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service. |
3.6 Dodo's customer service is rated as good by our users. Dodo has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
3.3 Dodo is rated as ok for value for money by our users. Dodo has an overall rating of 3.3 out of 5 for value for money. |
| Technical Support |
4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support. |
3.6 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.6 out of 5 for technical support. |
| Australian based technical support | No, iinet uses a mix of Australian based and overseas call centres for technical support. | No, Dodo uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | iinet uses call centres based in Australia, Philippines and South Africa. | Dodo uses call centres based in Overseas. |
| Services Offered | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
Dodo - Everyday NBN25/10: 25Mbps, unlimited data for $73.99 per month. Dodo - Everyday NBN25 FW: 23Mbps, unlimited data for $73.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
Dodo - Value NBN50/20: 50Mbps, unlimited data for $87.99 per month. |
| Cost of wireless broadband plan |
iinet - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
| Read Reviews | Read reviews of iinet. | Read reviews of Dodo. |
| Go to iinet | Go to Dodo |
iinet and Dodo NBN25 plans (25Mbps download speed)
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Everyday NBN25 FW
NBN - Fixed Wireless
23 Mb/s
Unlimited data
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$73.99/mth
$43.99 for first 6 months |
Go to site |
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Everyday NBN25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
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$73.99/mth
$43.99 for first 6 months |
Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
iinet and Dodo NBN50 plans (50Mbps download speed)
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Value NBN50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
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$87.99/mth
$57.99 for first 6 months |
Go to site |
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NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
iinet and Dodo Ultrafast plans (>100Mbps download speed)
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Fast Plus NBN500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
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$92.99/mth
$62.99 for first 6 months |
Go to site |
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Fast NBN100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
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$92.99/mth
$62.99 for first 6 months |
Go to site |
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NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
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$94.99/mth
$69.99 for first 6 months |
Go to site |
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Superfast NBN750/50
NBN - Fixed Line
740 Mb/s
Unlimited data
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$99.99/mth
$69.99 for first 6 months |
Go to site |
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NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
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$104.99/mth
$74.99 for first 6 months |
Go to site |
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Ultrafast NBN1000/100
NBN - Fixed Line
800 Mb/s
Unlimited data
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$109.99/mth
$79.99 for first 6 months |
Go to site |
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NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of iinet and Dodo comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: iinet rates higher overall than Dodo does.
- Recommended: iinet is more highly recommended than Dodo.
- Reliability: iinet rates higher for reliability than Dodo does.
- Customer Service: iinet rates higher for customer service than Dodo does.
- Value for Money: iinet rates higher for value for money than Dodo does.
- Technical Support: iinet rates higher for technical support than Dodo does.
How to decide between iinet and Dodo? - next steps
- Read reviews of iinet and Dodo to see what people think of these companies
- Visit the website of each company and do some of your own research - iinet and Dodo
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iinet vs Dodo
Is iinet better than Dodo?
On Oz Broadband Reviews iinet rates 4 out of 5 from 8 reviews and Dodo rates 3.5 from 8 reviews. On recommend-to-a-friend, 88% of iinet reviewers said they'd recommend the provider, vs 63% for Dodo. On individual metrics, iinet wins on reliability (4.0 vs 3.3) and customer service (4.0 vs 3.6) and value for money (4.0 vs 3.3) and tech support (4.1 vs 3.6). Read the full reviews above to form your own view.
Which is cheaper for NBN50, iinet or Dodo?
iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Dodo's cheapest NBN50 plan is the Value NBN50/20 at $57.99/month intro for 6 months, then $87.99/month. Dodo is cheaper on the ongoing price after any intro period ends.
Which has better customer service, iinet or Dodo?
iinet scores 4.0 out of 5 on customer service vs Dodo's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iinet's call centre is based in Australia, the Philippines and South Africa and Dodo's is based overseas.
What plans do iinet and Dodo offer?
iinet offers 5 NBN plans and 3 wireless plans. Dodo offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are iinet and Dodo's call centres?
iinet's customer support is based in Australia, the Philippines and South Africa. Dodo's customer support is based overseas. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from iinet to Dodo (or Dodo to iinet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iinet
No loyalty bonus for being their bread and butter income. SAD
Good price, especially with the new customer offers. Find the connection to be slow at times though
About Dodo
Dod were great arranging the new fibre to the property.
Low downtime, Actual speeds way less than promised
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