iinet vs Dodo - Which is the best NBN internet provider?
Dodo and iinet both offer NBN, but they cater to different crowds; Dodo is generally seen as the budget-friendly option, often appealing to those prioritising a lower monthly bill. On the other hand, iinet, owned by TPG Telecom, tends to position itself as a more premium provider, with real reviews suggesting a focus on reliable service and customer support, even if it means paying a bit more. Ultimately, Dodo suits the cost-conscious, while iinet is for those who value stability.
iinet and Dodo are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Dodo internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iinet | Dodo |
|---|---|---|
| About |
 |
 |
| iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | |
| Go to iinet | Go to Dodo | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
Dodo - nbn25: 25Mbps, unlimited data for $71.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
Dodo - nbn50: 50Mbps, unlimited data for $85.99 per month. |
| Cost of wireless broadband plan |
iinet - Home Wireless (4G): 15Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
| Read Reviews | Read reviews of iinet. | Read reviews of Dodo. |
| Go to iinet | Go to Dodo |
iinet and Dodo NBN25 plans (25Mbps download speed)
|
nbn25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.99/mth
$41.99 for first 6 months |
Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
iinet and Dodo NBN50 plans (50Mbps download speed)
|
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nbn50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85.99/mth
$55.99 for first 6 months |
Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
iinet and Dodo Ultrafast plans (>100Mbps download speed)
|
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nbn100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
nbn700
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
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NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
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nbn840
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of iinet and Dodo comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Dodo rates higher overall than iinet does.
- Recommended: iinet is more highly recommended than Dodo.
- Reliability: iinet and Dodo have pretty similar ratings for reliability.
- Customer Service: Dodo rates higher for customer service than iinet does.
- Value for Money: iinet and Dodo have pretty similar ratings in terms of value for money.
- Technical Support: Dodo rates higher for technical support than iinet does.
How to decide between iinet and Dodo? - next steps
- Read reviews of iinet and Dodo to see what people think of these companies
- Visit the website of each company and do some of your own research - iinet and Dodo
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iinet vs Dodo
Is iinet better than Dodo?
Both iinet and Dodo have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, iinet or Dodo?
iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Dodo's cheapest NBN50 plan is the nbn50 at $55.99/month intro for 6 months, then $85.99/month. Dodo is cheaper on the ongoing price after any intro period ends.
Which has better customer service, iinet or Dodo?
Dodo scores 4.0 out of 5 on customer service vs iinet's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iinet's call centre is based in Australia, the Philippines and South Africa and Dodo's is based overseas.
What plans do iinet and Dodo offer?
iinet offers 5 NBN plans and 1 wireless plan. Dodo offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are iinet and Dodo's call centres?
iinet's customer support is based in Australia, the Philippines and South Africa. Dodo's customer support is based overseas. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from iinet to Dodo (or Dodo to iinet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iinet
Stable connection with little drop outs. Whenever i need help its always some one who doesnt know and you get bounced around on the phone for 1 hour
having been with IINET for many years,I find that by not disclosing costs etc of the email change is misleading as I soon found out what it will now cost…
About Dodo
not as cheap as I'd like (free ideally), but generally the product is good and reliable
It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast…
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