iinet vs Vodafone - Which is the best broadband internet provider?

iinet and Vodafone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Vodafone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria iinet Vodafone
About iinet broadband NBN, wireless and adsl internet reviews and plan comparisons Vodafone broadband NBN, wireless and adsl internet reviews and plan comparisons
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. Vodafone is a large telecommunications company that offers NBN and wireless broadband plans.
Go to iinet Go to Vodafone
Overall Rating 4
iinet has a overall rating of 4 out of 5 based on 18 reviews.
iinet is a very good broadband internet provider according to our users.
4.2
Vodafone has an overall rating of 4.2 out of 5 based on 8 reviews.
Vodafone is a very good broadband internet provider according to our users.
Recommended 78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider.
Reliability 3.9
iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability.
3.8
Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability.
Customer Service 4.1
iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service.
4.5
Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service.
Value for Money 3.9
iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money.
4
Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money.
Technical Support 4.1
iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support.
4.3
Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support.
Australian based technical support No, iinet uses a mix of Australian based and overseas call centres for technical support. No, Vodafone uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location iinet uses call centres based in Australia, Philippines and South Africa. Vodafone uses call centres based in Unknown.
Services Offered iinet offers a range of broadband and internet related services including NBN and 5G internet plans. Vodafone offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $74.99 per month.
Vodafone - Basic: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $84.99 per month.
Vodafone - Essential: 50Mbps, unlimited data for $75 per month.
Cost of wireless broadband plan iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Vodafone - 30GB (4G): 25Mbps, 30 GB for $20 per month.
Contact Details iinet's phone number is:
13 19 17
and website is:
iinet.net.au
Vodafone's phone number is:

and website is:
vodafone.com.au
Read Reviews Read reviews of iinet. Read reviews of Vodafone.
Go to iinet Go to Vodafone

iinet and Vodafone NBN25 plans (25Mbps download speed)

Vodafone broadband NBN reviews
Basic
NBN
25 Mb/s
Unlimited data
$70/mth Go to site
iinet broadband NBN reviews
NBN25
NBN
25 Mb/s
Unlimited data
$74.99/mth Go to site

iinet and Vodafone NBN50 plans (50Mbps download speed)

Vodafone broadband NBN reviews
Essential
NBN
50 Mb/s
Unlimited data
$75/mth Go to site
iinet broadband NBN reviews
NBN50
NBN
50 Mb/s
Unlimited data
$84.99/mth Go to site

iinet and Vodafone Ultrafast plans (>100Mbps download speed)

Vodafone broadband NBN reviews
Essential Plus
NBN
100 Mb/s
Unlimited data
$80/mth Go to site
iinet broadband NBN reviews
NBN100
NBN
100 Mb/s
Unlimited data
$89.99/mth Go to site
Vodafone broadband NBN reviews
Home Fast
NBN
250 Mb/s
Unlimited data
$90/mth Go to site
iinet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$99/mth
$99.99 for first 6 months
Go to site
Vodafone broadband NBN reviews
Home Superfast
NBN
800 Mb/s
Unlimited data
$100/mth Go to site
iinet broadband NBN reviews
Ultrafast
NBN
800 Mb/s
Unlimited data
$109/mth
$119.99 for first 6 months
Go to site

Summary of iinet and Vodafone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet and Vodafone have pretty similiar ratings overall.
  • Recommended: Vodafone is more highly recommended than iinet.
  • Reliability: iinet and Vodafone have pretty similar ratings for reliability.
  • Customer Service: Vodafone rates higher for customer service than iinet does.
  • Value for Money: iinet and Vodafone have pretty similar ratings in terms of value for money.
  • Technical Support: iinet and Vodafone have pretty similar ratings in terms of technical support.

How to decide between iinet and Vodafone? - next steps

  • Read reviews of iinet and Vodafone to see what people think of these companies
  • Read our detailed information on iinet and Vodafone to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - iinet and Vodafone
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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