Mate vs Starlink - Which is the best broadband internet provider?

Mate and Starlink are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Starlink internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Mate	Starlink
About	Mate broadband is a 100% Australian owned broadband company with an Australian call centre.	Starlink is a satellite internet provider owned and operated by Elon Musk’s company SpaceX. It is available in 36 countries globally and was launched in Australia in 2021. Starlink’s main advantage over conventional satellite internet providers is that its satellites orbit the earth at much lower altitudes which means that it is able to deliver faster internet with low latency.
Overall Rating	3.8 Mate has a overall rating of 3.8 out of 5 based on 14 reviews over the last 24 months. Mate is a good broadband internet provider according to reviews submitted to this site.	[Not enough reviews]
Recommended	71% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	3.6 Mate's reliability is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.6 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.8 Mate's customer service is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.8 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.9 Mate is rated as good for value for money by users who have submitted reviews to this site. Mate has an overall rating of 3.9 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.9 Mate's technical support is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.9 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	Yes, Mate does have Australian based technical support.	[Not enough reviews]
Call Centre Location	Mate uses call centres based in Australia.	[Not enough reviews]
Services Offered	Mate offers a range of broadband and internet related services including NBN internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data	Mate - Best Mates: 42Mbps, unlimited data for $69 per month.
Cost of wireless broadband plan
Contact Details	Mate's phone number is: 13 14 13 and website is: letsbemates.com.au	Starlink's phone number is: and website is: starlink.com
Read Reviews	Read reviews of Mate.	Read reviews of Starlink.

Mate and Starlink NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Mate	Great Mates (NBN) (Month by month)	$59	$59	19 Mb/s	Unlim	Contact

Mate and Starlink NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Mate	Best Mates (NBN) (Month by month)	$69	$69	42 Mb/s	Unlim	Contact

Mate and Starlink Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Mate	Elite Mates (NBN) (Month by month)	$99	$99	208 Mb/s	Unlim	Contact

Summary of Mate and Starlink comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Mate and Starlink have pretty similiar ratings overall.
• Recommended: Starlink is more highly recommended than Mate.
• Reliability: Starlink rates higher for reliability than Mate does.
• Customer Service: Mate rates higher for customer service than Starlink does.
• Value for Money: Mate rates higher for value for money than Starlink does.
• Technical Support: Mate rates higher for technical support than Starlink does.

How to decide between Mate and Starlink? - next steps

• Read reviews of Mate and Starlink to see what people think of these companies
• Read our detailed information on Mate and Starlink to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Mate and Starlink
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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