Mate vs Tangerine: Which is the best NBN provider?
Updated 31 August 2026. Plan prices on this page pull live from our database. Ratings are from 11 first-person reviewer ratings (Mate 4, Tangerine 7).
Mate and Tangerine both offer NBN plans across Australia, but they target different budgets. On the other hand, Mate’s plans are priced higher, focusing on a different segment of the market.
NBN plans from $80/mth · Partner
NBN plans from $72.90/mth · Partner
Mate and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Tangerine internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Mate | Tangerine |
|---|---|---|
| About |
Partner |
 Partner |
| Go to Mate | Go to Tangerine | |
| Overall Rating | [Not enough reviews] |
3.6
Tangerine has an overall rating of 3.6 out of 5 based on 7 reviews. Tangerine is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 57% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.1 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.1 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.1 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Tangerine uses call centres based in Australia and Philippines. |
| Services Offered | [Not enough reviews] | Tangerine offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Mate - Crikey: 25Mbps, unlimited data for $80 per month. |
Tangerine - Value: 25Mbps, unlimited data for $72.90 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Mate - Ripper: 49Mbps, unlimited data for $90 per month. Mate - No Dramas Wireless: 48Mbps, unlimited data for $90 per month. |
Tangerine - Value Plus: 50Mbps, unlimited data for $89.90 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.90 per month. |
|
| Contact Details |
Mate's phone number is: 13 14 13 and website is: letsbemates.com.au |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
| Read Reviews | Read reviews of Mate. | Read reviews of Tangerine. |
| Go to Mate | Go to Tangerine |
Mate and Tangerine NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72.90/mth
$47.90 for first 6 months |
Go to site |
|
|
Crikey
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth
$55 for first 6 months |
Go to site |
Mate and Tangerine NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.90/mth
$64.90 for first 6 months |
Go to site |
|
|
Ripper
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$90/mth
$70 for first 6 months |
Go to site |
|
|
No Dramas Wireless
NBN - Fixed Wireless
48 Mb/s
Unlimited data
|
$90/mth
$70 for first 6 months |
Go to site |
Mate and Tangerine Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$88.90/mth
$63.90 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.90/mth
$63.90 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$92.90/mth
$67.90 for first 6 months |
Go to site |
|
|
No Worries
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
No Worries
NBN - Fixed Line
485 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
No Worries Wireless
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$100/mth
$75 for first 6 months |
Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.90/mth
$79.90 for first 6 months |
Go to site |
|
|
You Beaut
NBN - Fixed Line
97 Mb/s
Unlimited data
|
$110/mth
$85 for first 6 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$114.90/mth
$89.90 for first 6 months |
Go to site |
|
|
Fair Dinkum
NBN - Fixed Line
713 Mb/s
Unlimited data
|
$125/mth
$100 for first 6 months |
Go to site |
|
|
Fair Dinkum Wireless
NBN - Fixed Wireless
95 Mb/s
Unlimited data
|
$125/mth
$100 for first 6 months |
Go to site |
|
|
Flamin' Fast
NBN - Fixed Line
913 Mb/s
Unlimited data
|
$126/mth
$101 for first 6 months |
Go to site |
|
|
Scorchin' Fast 2000/200
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
|
|
Scorchin' Fast
NBN - Fixed Line
1831 Mb/s
Unlimited data
|
$166/mth
$141 for first 6 months |
Go to site |
Summary of Mate and Tangerine comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Mate doesn't have enough reviews yet for a published rating, so we cannot compare it against Tangerine (3.6 out of 5 from 7 reviews). Compare their plans above, and if you are a Mate customer we would love to hear how it is going.
How to decide between Mate and Tangerine? - next steps
- Read reviews of Mate and Tangerine to see what people think of these companies
- Visit the website of each company and do some of your own research - Mate and Tangerine
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Mate vs Tangerine
Is Mate better than Tangerine?
Tangerine has 7 verified reviews on Oz Broadband Reviews and an overall rating of 3.6 out of 5. Mate has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Mate or Tangerine?
Mate's cheapest NBN50 plan is the Ripper at $70/month intro for 6 months, then $90/month. Tangerine's cheapest NBN50 plan is the Value Plus at $64.90/month intro for 6 months, then $89.90/month.
Which has better customer service, Mate or Tangerine?
Tangerine scores 3.1 out of 5 on customer service vs Mate's 2.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Mate's call centre is based in Australia and Tangerine's is based in Australia and the Philippines.
What plans do Mate and Tangerine offer?
Mate offers 12 NBN plans. Tangerine offers 7 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Mate and Tangerine's call centres?
Mate's customer support is based in Australia. Tangerine's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Mate to Tangerine (or Tangerine to Mate)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Mate
Mate is generally fine for service quality, but my concern is that they use reversible encryption for storing passwords. Many people may not know what…
They're generally okay and pretty stable. They aren't great at notifications about planned outages u til they've already started half the time.
About Tangerine
Have been reliable and relatively priced for the offering.
No benefit for loyal customer, recommend change NBN supplier every 6 months to get introduction bonus.
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