Tangerine vs Starlink - Which is the best NBN internet provider?
Tangerine is a popular NBN provider known for its reliable connection and straightforward setup, often praised by customers for consistent speeds and efficient tech support, though some reviews highlight billing issues and a lack of loyalty offers. Starlink, on the other hand, offers satellite internet, making it a go-to for regional Aussies where NBN isn't an option, providing a different kind of solution for connectivity.
NBN plans from $72.90/mth · Partner
Tangerine and Starlink are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Starlink internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | Starlink |
|---|---|---|
| About |
 Partner |
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| Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | |
| Go to Tangerine | Go to Starlink | |
| Overall Rating |
3.6
Tangerine has a overall rating of 3.6 out of 5 based on 6 reviews. Tangerine is a good broadband internet provider according to our users. |
4.1
Starlink has an overall rating of 4.1 out of 5 based on 5 reviews. Starlink is a very good broadband internet provider according to our users. |
| Recommended | 50% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. |
| Reliability |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
4.4 Starlink's reliability is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
3.3 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.3 out of 5 for value for money. |
3.8 Starlink is rated as good for value for money by our users. Starlink has an overall rating of 3.8 out of 5 for value for money. |
| Technical Support |
3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support. |
4.2 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | No, Starlink uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Tangerine uses call centres based in Australia and Philippines. | Starlink uses call centres based in . |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | Starlink offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Value: 25Mbps, unlimited data for $72.9 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - Value Plus: 50Mbps, unlimited data for $89.9 per month. |
|
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
|
| Contact Details |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
Starlink's phone number is: and website is: starlink.com |
| Read Reviews | Read reviews of Tangerine. | Read reviews of Starlink. |
| Go to Tangerine | Go to Starlink |
Tangerine and Starlink NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72.9/mth
$47.9 for first 6 months |
Go to site |
Tangerine and Starlink NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.9/mth
$64.9 for first 6 months |
Go to site |
Tangerine and Starlink Ultrafast plans (>100Mbps download speed)
|
Residential - 100 Mbps
NBN - Starlink
100 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
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Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
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Residential - 200 Mbps
NBN - Starlink
200 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
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UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$114.9/mth
$89.9 for first 6 months |
Go to site |
|
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Residential - Max
NBN - Starlink
400 Mb/s
Unlimited data
|
$150/mth | Go to site |
Summary of Tangerine and Starlink comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than Tangerine does.
- Recommended: Starlink is more highly recommended than Tangerine.
- Reliability: Tangerine and Starlink have pretty similar ratings for reliability.
- Customer Service: Starlink rates higher for customer service than Tangerine does.
- Value for Money: Starlink rates higher for value for money than Tangerine does.
- Technical Support: Starlink rates higher for technical support than Tangerine does.
How to decide between Tangerine and Starlink? - next steps
- Read reviews of Tangerine and Starlink to see what people think of these companies
- Visit the website of each company and do some of your own research - Tangerine and Starlink
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Tangerine vs Starlink
Is Tangerine better than Starlink?
On Oz Broadband Reviews Tangerine rates 3.6 out of 5 from 6 reviews and Starlink rates 4.1 from 5 reviews. On recommend-to-a-friend, 100% of Starlink reviewers said they'd recommend the provider, vs 50% for Tangerine. On individual metrics, Starlink wins on customer service (4.0 vs 3.0) and value for money (3.8 vs 3.3) and tech support (4.2 vs 3.7). Read the full reviews above to form your own view.
Which is cheaper for NBN100, Tangerine or Starlink?
Tangerine's cheapest NBN100 plan is the Fixed Wireless Value Plus at $63.90/month intro for 6 months, then $88.90/month. Starlink's cheapest NBN100 plan is the Residential - 100 Mbps at $75/month ongoing. Starlink is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Tangerine or Starlink?
Starlink scores 4.0 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews.
What plans do Tangerine and Starlink offer?
Tangerine offers 7 NBN plans and 3 wireless plans. Starlink offers 4 satellite plans and 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Tangerine to Starlink (or Starlink to Tangerine)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
No benefit for loyal customer, recommend change NBN supplier every 6 months to get introduction bonus.
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
About Starlink
As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not…
I've been very impressed with Starlink. Living in a rural area where internet options have always been limited, it has made a huge difference. The…
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