Tangerine vs Vodafone - Which is the best NBN internet provider?
Tangerine is a popular choice for budget-conscious Aussies, often praised in reviews for its reliable connection and straightforward setup, though some customers flag billing issues and a lack of loyalty offers. Vodafone, on the other hand, is a global telecommunications giant that bundles NBN with its mobile plans, appealing to those who prefer a single provider for all their communication needs. This comparison breaks down how Tangerine and Vodafone stack up on price, speed, and customer experience.
NBN plans from $72.90/mth · Partner
Tangerine and Vodafone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Vodafone internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | Vodafone |
|---|---|---|
| About |
 Partner |
|
| Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | |
| Go to Tangerine | Go to Vodafone | |
| Overall Rating |
3.6
Tangerine has a overall rating of 3.6 out of 5 based on 6 reviews. Tangerine is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 50% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.3 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.3 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.7 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Tangerine uses call centres based in Australia and Philippines. | [Not enough reviews] |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Value: 25Mbps, unlimited data for $72.9 per month. |
Vodafone - Essential: 25Mbps, unlimited data for $84 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - Value Plus: 50Mbps, unlimited data for $89.9 per month. |
Vodafone - Essential+: 50Mbps, unlimited data for $94 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
| Contact Details |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
| Read Reviews | Read reviews of Tangerine. | Read reviews of Vodafone. |
| Go to Tangerine | Go to Vodafone |
Tangerine and Vodafone NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72.9/mth
$47.9 for first 6 months |
Go to site |
|
|
Essential
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$84/mth
$69 for first 12 months |
Go to site |
Tangerine and Vodafone NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.9/mth
$64.9 for first 6 months |
Go to site |
|
|
Essential+
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$94/mth | Go to site |
Tangerine and Vodafone Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.9/mth
$67.9 for first 6 months |
Go to site |
|
|
Home Fast+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$94 for first 12 months |
Go to site |
|
|
Home Fast
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$99/mth
$94 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104/mth
$99 for first 12 months |
Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114/mth
$109 for first 12 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$114.9/mth
$89.9 for first 6 months |
Go to site |
Summary of Tangerine and Vodafone comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Tangerine rates higher overall than Vodafone does.
- Recommended: Tangerine and Vodafone are recommended about the same.
- Reliability: Tangerine rates higher for reliability than Vodafone does.
- Customer Service: Tangerine rates higher for customer service than Vodafone does.
- Value for Money: Tangerine rates higher for value for money than Vodafone does.
- Technical Support: Tangerine rates higher for technical support than Vodafone does.
How to decide between Tangerine and Vodafone? - next steps
- Read reviews of Tangerine and Vodafone to see what people think of these companies
- Visit the website of each company and do some of your own research - Tangerine and Vodafone
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Tangerine vs Vodafone
Is Tangerine better than Vodafone?
Tangerine has 6 verified reviews on Oz Broadband Reviews and an overall rating of 3.6 out of 5. Vodafone has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Tangerine or Vodafone?
Tangerine's cheapest NBN50 plan is the Value Plus at $64.90/month intro for 6 months, then $89.90/month. Vodafone's cheapest NBN50 plan is the Essential+ at $94/month ongoing. Tangerine is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Tangerine or Vodafone?
Tangerine scores 3.0 out of 5 on customer service vs Vodafone's 2.5, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Tangerine's call centre is based in Australia and the Philippines and Vodafone's is based in Australia, India and Egypt.
What plans do Tangerine and Vodafone offer?
Tangerine offers 7 NBN plans and 3 wireless plans. Vodafone offers 6 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Tangerine and Vodafone's call centres?
Tangerine's customer support is based in Australia and the Philippines. Vodafone's customer support is based in Australia, India and Egypt. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Tangerine to Vodafone (or Vodafone to Tangerine)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
No benefit for loyal customer, recommend change NBN supplier every 6 months to get introduction bonus.
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
About Vodafone
Had to buy multiple range extenders to make it usable. Wouldn’t recommend
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
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