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Vodafone vs Mate: Which is the best NBN provider?

Updated 26 August 2026. Plan prices on this page pull live from our database. Ratings are from 6 first-person reviewer ratings (Vodafone 2, Mate 4).

Vodafone and Mate both offer NBN plans, but they come from different places in the market. Vodafone is a major mobile network operator, while Mate is an Australian owned internet service provider. Mate is the cheaper of the two on entry level NBN plans; Vodafone costs more.

Try Mate →

NBN plans from $80/mth  ·  Partner

Vodafone and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Vodafone Mate
About Vodafone broadband NBN, wireless and adsl internet reviews and plan comparisons Mate broadband NBN, wireless and adsl internet reviews and plan comparisons
Partner
Go to Vodafone Go to Mate
Overall Rating [Not enough reviews] [Not enough reviews]
Recommended [Not enough reviews] [Not enough reviews]
Reliability [Not enough reviews] [Not enough reviews]
Customer Service [Not enough reviews] [Not enough reviews]
Value for Money [Not enough reviews] [Not enough reviews]
Technical Support [Not enough reviews] [Not enough reviews]
Australian based technical support [Not enough reviews] [Not enough reviews]
Call Centre Location [Not enough reviews] [Not enough reviews]
Services Offered [Not enough reviews] [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Vodafone - Essential: 25Mbps, unlimited data for $84 per month.
Mate - Crikey: 25Mbps, unlimited data for $80 per month.
Cost of 50Mbps NBN Plan with unlimited data Vodafone - Essential+: 50Mbps, unlimited data for $94 per month.
Mate - Ripper: 49Mbps, unlimited data for $90 per month.
Mate - No Dramas Wireless: 48Mbps, unlimited data for $90 per month.
Cost of wireless broadband plan Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $65 per month.
Contact Details Vodafone's phone number is:
1300 650 410
and website is:
vodafone.com.au
Mate's phone number is:
13 14 13
and website is:
letsbemates.com.au
Read Reviews Read reviews of Vodafone. Read reviews of Mate.
Go to Vodafone Go to Mate

Vodafone and Mate NBN25 plans (25Mbps download speed)

Mate broadband NBN reviews
Crikey
NBN - Fixed Line
25 Mb/s
Unlimited data
$80/mth
$55 for first 6 months
Go to site
Vodafone broadband NBN reviews
Essential
NBN - Fixed Line
25 Mb/s
Unlimited data
$84/mth Go to site

Vodafone and Mate NBN50 plans (50Mbps download speed)

Mate broadband NBN reviews
Ripper
NBN - Fixed Line
49 Mb/s
Unlimited data
$90/mth
$70 for first 6 months
Go to site
Mate broadband NBN reviews
No Dramas Wireless
NBN - Fixed Wireless
48 Mb/s
Unlimited data
$90/mth
$70 for first 6 months
Go to site
Vodafone broadband NBN reviews
Essential+
NBN - Fixed Line
50 Mb/s
Unlimited data
$94/mth Go to site

Vodafone and Mate Ultrafast plans (>100Mbps download speed)

Vodafone broadband NBN reviews
Home Fast+
NBN - Fixed Line
500 Mb/s
Unlimited data
$99/mth
$89 for first 12 months
Go to site
Mate broadband NBN reviews
No Worries
NBN - Fixed Line
97 Mb/s
Unlimited data
$100/mth
$75 for first 6 months
Go to site
Mate broadband NBN reviews
No Worries
NBN - Fixed Line
485 Mb/s
Unlimited data
$100/mth
$75 for first 6 months
Go to site
Mate broadband NBN reviews
No Worries Wireless
NBN - Fixed Wireless
90 Mb/s
Unlimited data
$100/mth
$75 for first 6 months
Go to site
Vodafone broadband NBN reviews
Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
$104/mth
$94 for first 12 months
Go to site
Mate broadband NBN reviews
You Beaut
NBN - Fixed Line
97 Mb/s
Unlimited data
$110/mth
$85 for first 6 months
Go to site
Vodafone broadband NBN reviews
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
$114/mth
$104 for first 12 months
Go to site
Mate broadband NBN reviews
Fair Dinkum
NBN - Fixed Line
713 Mb/s
Unlimited data
$125/mth
$100 for first 6 months
Go to site
Mate broadband NBN reviews
Fair Dinkum Wireless
NBN - Fixed Wireless
95 Mb/s
Unlimited data
$125/mth
$100 for first 6 months
Go to site
Mate broadband NBN reviews
Flamin' Fast
NBN - Fixed Line
913 Mb/s
Unlimited data
$126/mth
$101 for first 6 months
Go to site
Mate broadband NBN reviews
Scorchin' Fast 2000/200
NBN - Fixed Line
1831 Mb/s
Unlimited data
$166/mth
$141 for first 6 months
Go to site
Mate broadband NBN reviews
Scorchin' Fast
NBN - Fixed Line
1831 Mb/s
Unlimited data
$166/mth
$141 for first 6 months
Go to site

Summary of Vodafone and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Neither Vodafone nor Mate has enough reviews yet for a published rating (we need at least 5), so there is no rating comparison to show. Compare their plans above, and if you are with either of them we would love to hear how it is going.

How to decide between Vodafone and Mate? - next steps

  • Read reviews of Vodafone and Mate to see what people think of these companies
  • Visit the website of each company and do some of your own research - Vodafone and Mate
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Frequently asked questions about Vodafone vs Mate

Is Vodafone better than Mate?

Both Vodafone and Mate have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN50, Vodafone or Mate?

Vodafone's cheapest NBN50 plan is the Essential+ at $94/month ongoing. Mate's cheapest NBN50 plan is the Ripper at $70/month intro for 6 months, then $90/month. Mate is cheaper on the ongoing price after any intro period ends.

Which has better customer service, Vodafone or Mate?

Mate scores 2.8 out of 5 on customer service vs Vodafone's 2.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vodafone's call centre is based in Australia, India and Egypt and Mate's is based in Australia.

What plans do Vodafone and Mate offer?

Vodafone offers 5 NBN plans and 3 wireless plans. Mate offers 12 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Vodafone and Mate's call centres?

Vodafone's customer support is based in Australia, India and Egypt. Mate's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Vodafone to Mate (or Mate to Vodafone)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.


What customers say

About Vodafone

★★★☆☆ (3.3)
“there is a physical store that you can visit if issue. however just poor reliability it drops often like almost everyday on every hour”

i mean is free $0 introduction to their 12 months FTTP . so is ok . however if i am to pay $74.99 a month for it. no way. out in first month it drops…

— Verified customer (NSW), Aug 2026
★☆☆☆☆ (1.0)
“Unusably slow”

Had to buy multiple range extenders to make it usable. Wouldn’t recommend

— Verified customer (WA), Jul 2026

About Mate

★★★☆☆ (3.0)
“Followup review of Mate”

Mate is generally fine for service quality, but my concern is that they use reversible encryption for storing passwords. Many people may not know what…

— Verified customer (VIC), Aug 2026
★★★★☆ (4.0)
“Theyre pretty okay”

They're generally okay and pretty stable. They aren't great at notifications about planned outages u til they've already started half the time.

— Verified customer (QLD), Sep 2025

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