Telstra Internet Provider Information

Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons

Telstra is an Australian internet service provider. Telstra provides broadband NBN plans that enable Australian's to access the internet. Below is some more information on Telstra to help you choose the best broadband internet provider for you.


About Telstra

Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.

Telstra Rating

Telstra scores a rating of 3.9 out of 5 based on 34 reviews submitted by users of Oz Broadband Reviews in the last 24 months. All reviews are manually verified to ensure only high quality reviews are listed on this website. You can read the reviews of Telstra here. You can also write a review of Telstra if you are interested.

How to contact Telstra

Telstra's phone number is: 1800 220 030 and website is: telstra.com.au

Telstra NBN plans

Telstra's NBN plans are listed here.

Telstra Wireless broadband plans

Telstra's wireless broadband plans are listed here.

Is Telstra good?

Telstra is a good broadband internet provider according to reviews submitted to this site. Telstra has an overall rating of 3.9 out of 5 based on 34 reviews submitted by users of this site over the last 24 months.

We recommend reading the reviews of Telstra before making a decision. You can read the reviews here.

Is Telstra reliable?

Telstra's reliability is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4.2 out of 5 for reliability based on 34 reviews submitted by users of this site over the last 24 months.

Does Telstra have good customer service?

Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for customer service based on 34 reviews submitted by users of this site over the last 24 months.

Does Telstra have Australian based technical support?

No, Telstra uses a mix of Australian based and overseas call centres for technical support.

Read our blog post on which broadband companies have Australian based technical support for more information.

Where are Telstra's call centres located?

Telstra uses call centres based in .

Does Telstra have good technical support?

Telstra's technical support is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4 out of 5 for technical support based on 34 reviews submitted by users of this site over the last 24 months.

Is Telstra good value for money?

Telstra is rated as ok for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.3 out of 5 for value for money based on 34 reviews submitted by users of this site over the last 24 months.

Would you recommend Telstra to a friend?

79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.

What services does Telstra provide?

Telstra offers a range of broadband and internet related services including internet plans.

How do I know if Telstra has an outage?

The first step is to check if there is an NBN outage in you area by visting this link.

If there is no NBN outage then the next step is to check if your internet service provider has an outage. Check if Telstra has an outage or is experiencing network issues by clicking here.

How do test the internet connection speed of Telstra?

If you are using Telstra as an internet provider, you can head to our internet speed test to see how fast your Telstra internet connection is.

How does Telstra compare with other broadband internet providers?

Is Telstra available in Sydney?

Yes, Telstra is available in Sydney. You can view Telstra's NBN plans or wireless plans that are available in Sydney.

Is Telstra available in Newcastle?

Yes, Telstra is available in Newcastle. You can view Telstra's NBN plans or wireless plans that are available in Newcastle.

Is Telstra available in Brisbane?

Yes, Telstra is available in Brisbane. You can view Telstra's NBN plans or wireless plans that are available in Brisbane.

Is Telstra available in Melbourne?

Yes, Telstra is available in Melbourne. You can view Telstra's NBN plans or wireless plans that are available in Melbourne.

Is Telstra available in Adelaide?

Yes, Telstra is available in Adelaide. You can view Telstra's NBN plans or wireless plans that are available in Adelaide.

Is Telstra available in Perth?

Yes, Telstra is available in Perth. You can view Telstra's NBN plans or wireless plans that are available in Perth.

Is Telstra available in Canberra?

Yes, Telstra is available in Canberra. You can view Telstra's NBN plans or wireless plans that are available in Canberra.

Is Telstra available in Darwin?

Yes, Telstra is available in Darwin. You can view Telstra's NBN plans or wireless plans that are available in Darwin.