iinet vs Start Broadband - Which is the best broadband internet provider?

iinet and Start Broadband are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Start Broadband internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria iinet Start Broadband
About iinet broadband NBN, wireless and adsl internet reviews and plan comparisons
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.
Start Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Start Broadband is an Australian owned broadband provider that is on a mission to provide great service but also give back to the community.
Overall Rating 3.8
iinet has a overall rating of 3.8 out of 5 based on 9 reviews over the last 24 months.
iinet is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 67% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.4
iinet's reliability is rated as ok by users who have submitted reviews to this site. iinet has an overall rating of 3.4 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.7
iinet's customer service is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.7 out of 5 for customer service.
[Not enough reviews]
Value for Money 4.2
iinet is rated as very good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 4.2 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.8
iinet's technical support is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, iinet uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location iinet uses call centres based in Australia, Philippines and South Africa. [Not enough reviews]
Services Offered iinet offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $69.99 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $74.99 per month.
Start Broadband - Fast: 50Mbps, unlimited data for $85 per month.
Cost of wireless broadband plan iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details iinet's phone number is: 13 19 17 and website is: iinet.net.au Start Broadband's phone number is: 1300 475 155 and website is: startbroadband.com.au
Read Reviews Read reviews of iinet. Read reviews of Start Broadband.

iinet and Start Broadband NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
iinet broadband NBN reviews iinet NBN25
(NBN)
(Month by month)
$69.99 $69.99 25 Mb/s Unlim

iinet and Start Broadband NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
iinet broadband NBN reviews iinet NBN50
(NBN)
(Month by month)
$74.99 $74.99 50 Mb/s Unlim
Start Broadband broadband NBN reviews Start Broadband Fast
(NBN)
(Month by month)
$85 $85 50 Mb/s Unlim

iinet and Start Broadband Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
iinet broadband NBN reviews iinet NBN25 30/120 GB
(NBN - Satellite)
(Month by month)
$44.99 $44.99 150 Mb/s 25 GB
iinet broadband NBN reviews iinet NBN25 45/155 GB
(NBN - Satellite)
(Month by month)
$54.99 $54.99 200 Mb/s 25 GB
iinet broadband NBN reviews iinet NBN25 60/190 GB
(NBN - Satellite)
(Month by month)
$64.99 $64.99 250 Mb/s 25 GB
Start Broadband broadband NBN reviews Start Broadband Superfast
(NBN)
(Month by month)
$99 $99 100 Mb/s Unlim
iinet broadband NBN reviews iinet NBN100
(NBN)
(Month by month)
$99.99
$89.99 for first 12 months
$94.99 90 Mb/s Unlim
iinet broadband NBN reviews iinet Superfast
(NBN)
(Month by month)
$129.99
$99.99 for first 6 months
$122.49 210 Mb/s Unlim
iinet broadband NBN reviews iinet Ultrafast
(NBN)
(Month by month)
$149.99
$119.99 for first 6 months
$142.49 450 Mb/s Unlim

Summary of iinet and Start Broadband comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet rates higher overall than Start Broadband does.
  • Recommended: iinet is more highly recommended than Start Broadband.
  • Reliability: iinet rates higher for reliability than Start Broadband does.
  • Customer Service: iinet rates higher for customer service than Start Broadband does.
  • Value for Money: iinet rates higher for value for money than Start Broadband does.
  • Technical Support: iinet rates higher for technical support than Start Broadband does.

How to decide between iinet and Start Broadband? - next steps

  • Read reviews of iinet and Start Broadband to see what people think of these companies
  • Read our detailed information on iinet and Start Broadband to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - iinet and Start Broadband
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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