Mate vs Internode - Which is the best broadband internet provider?
Mate and Internode are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Internode internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Mate | Internode |
|---|---|---|
| About |
Mate broadband is a 100% Australian owned broadband company with an Australian call centre. |
Internode was founded in 1991 and is now owned by TPG. |
| Overall Rating |
3.8
Mate has a overall rating of 3.8 out of 5 based on 14 reviews over the last 24 months. Mate is a good broadband internet provider according to reviews submitted to this site. |
4.2
Internode has an overall rating of 4.2 out of 5 based on 10 reviews over the last 24 months. Internode is a very good broadband internet provider according to reviews submitted to this site. |
| Recommended | 71% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Internode to their friends as a broadband internet provider. |
| Reliability |
3.6 Mate's reliability is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.6 out of 5 for reliability. |
4 Internode's reliability is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
3.8 Mate's customer service is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.8 out of 5 for customer service. |
4.4 Internode's customer service is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4.4 out of 5 for customer service. |
| Value for Money |
3.9 Mate is rated as good for value for money by users who have submitted reviews to this site. Mate has an overall rating of 3.9 out of 5 for value for money. |
4 Internode is rated as very good for value for money by users who have submitted reviews to this site. Internode has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
3.9 Mate's technical support is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.9 out of 5 for technical support. |
4.4 Internode's technical support is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4.4 out of 5 for technical support. |
| Australian based technical support | Yes, Mate does have Australian based technical support. | No, Internode uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Mate uses call centres based in Australia. | Internode uses call centres based in Australia and South Africa. |
| Services Offered | Mate offers a range of broadband and internet related services including NBN internet plans. | Internode offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Internode - NBN25: 25Mbps, unlimited data for $69.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Mate - Best Mates: 42Mbps, unlimited data for $69 per month. |
Internode - NBN50: 50Mbps, unlimited data for $79.99 per month. |
| Cost of wireless broadband plan |
Internode - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details | Mate's phone number is: 13 14 13 and website is: letsbemates.com.au | Internode's phone number is: 13 66 33 and website is: internode.on.net |
| Read Reviews | Read reviews of Mate. | Read reviews of Internode. |
Mate and Internode NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Great Mates (NBN) (Month by month) |
$59 | $59 | 19 Mb/s | Unlim | |
|
|
NBN25 (NBN) (Month by month) |
$69.99 | $69.99 | 25 Mb/s | Unlim | |
|
|
NBN25 (NBN) (Month by month) |
$79.99 | $79.99 | 20.1 Mb/s | Unlim |
Mate and Internode NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Best Mates (NBN) (Month by month) |
$69 | $69 | 42 Mb/s | Unlim | |
|
|
NBN50 (NBN) (Month by month) |
$79.99
$59.99 for first 6 months |
$74.99 | 50 Mb/s | Unlim | |
|
|
NBN50 (NBN) (Month by month) |
$89.99 | $89.99 | 47 Mb/s | Unlim |
Mate and Internode Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Elite Mates (NBN) (Month by month) |
$99 | $99 | 208 Mb/s | Unlim | |
|
|
NBN100 (NBN) (Month by month) |
$99.99
$89.99 for first 12 months |
$94.99 | 90 Mb/s | Unlim |
Summary of Mate and Internode comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Internode rates higher overall than Mate does.
- Recommended: Internode is more highly recommended than Mate.
- Reliability: Internode rates higher for reliability than Mate does.
- Customer Service: Internode rates higher for customer service than Mate does.
- Value for Money: Mate and Internode have pretty similar ratings in terms of value for money.
- Technical Support: Internode rates higher for technical support than Mate does.
How to decide between Mate and Internode? - next steps
- Read reviews of Mate and Internode to see what people think of these companies
- Read our detailed information on Mate and Internode to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - Mate and Internode
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Favourites List
- Click the to add companies to this list
Quick Links
Most Recommended
Win a $100 Gift Card
Simply add a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
Click here to add a review now! It only takes a few minutes! More details here.
